Job Title

Workshop Controller Ensure all your application information is up to date and in order before applying for this opportunity.BristolUPTO - 36,000 Are you an experienced Workshop Controller with a background in plant hire or heavy machinery maintenance?NEOS Engineering are partnered with a leading UK plant hire provider who are seeking a proactive and detail-oriented Workshop Controller to manage workshop operations at . This role plays a crucial part in ensuring plant repairs and servicing are delivered efficiently, maintaining high operational standards and supporting field-based engineers.Key Responsibilities:Act as the first point of contact for triaging breakdowns and delivering telephone-based technical support.Coordinate workshop repairs, services, and maintenance tasks with internal fitters and third-party suppliers.Allocate jobs and maintain accurate service records, job logs, and stock control systems.Book and schedule plant services and inspections with customers, ensuring optimal use of engineering resources.Identify and process chargeable damage repairs, raising purchase orders and coordinating invoicing.Liaise closely with the hire desk to manage plant availability and arrange suitable replacements when needed.Support engineers by ensuring they are fully equipped with the necessary parts and information.Requirements:Proven experience in a workshop, service controller, or maintenance coordinator role within plant, construction, or related sectors.Strong mechanical understanding and ability to prioritise repairs and allocate engineering resources effectively.Excellent communication skills with a confident and professional telephone manner.Highly organised with great attention to detail and time management.Proficient in Microsoft Office and internal maintenance systems.What We Offer:Opportunity to join a well-established, growing business with a strong commitment to employee development.Access to wellbeing support, employee assistance programmes, and a refer-a-friend scheme.Paid volunteer days, generous holiday entitlement increasing with service, and access to retail discounts.A supportive and inclusive working environment that values continuous improvement and employee satisfaction.Please apply with an up-to-date CV and feel free to include a short cover letter explaining why this role is right for you.Thanks for taking the time to apply. We do our best to respond to every applicant, but due to high volumes, if you havent heard from us within 7 days, unfortunately you have not been successful on this occasion. We encourage you to keep an eye on our website for future opportunities.We kindly ask that candidates requiring sponsorship do not apply, as our client is currently unable to offer visa sponsorship. Any applications requiring sponsorship will be automatically rejected.