Job Title

VANRATH is assisting a leading Professional Services company in recruiting aPlanner & Administrator . This is a fantastic opportunity to join a company known for its excellent culture in NI and offers opportunities for progression.Position Details Shifts are Monday to Friday, with no weekend work. This is apermanentrole based at the company'sDerry / Londonderryoffice. The role also provides growth opportunities.Salary & Benefits Salary is fully negotiable, complemented by additional benefits and progression opportunities.ResponsibilitiesServe as the initial contact point for tenants regarding urgent, routine, and adaptation works.Schedule customer appointments and create events.Notify customers of planned arrival of workers.Assign jobs to relevant trades/departments considering cost, customer service, and resource availability.Raise survey events for new COTs, adaptations, and response jobs.Monitor job progress to ensure completion and correct PDA documentation.Coordinate with administration, supervisors, and management on ongoing works.Communicate daily with client district maintenance officers/administrators.Monitor and ensure completion dates are met or extensions are requested.Handle queries and resolve complaints.Maintain standards and processes to meet KPI targets.The Ideal CandidateExperience in scheduling, logistics, or planning.Customer service experience and commitment to customer excellence.Preferred QualificationsExperience in a fast-paced construction environment, especially housing maintenance.Application Process For more information or to apply, please use the link below or contactJack Grovesat Vanrath in strict confidence.#J-18808-Ljbffr