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Job Title


Account Manager


Company : MRI Software


Location : Newcastle upon Tyne, England


Created : 2025-06-21


Job Type : Full Time


Job Description

Social network you want to login/join with: From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role can be based in either our London, Newcastle, Birmingham or Sleaford Office. MRI is expanding quickly and we are seeking an enthusiastic, hard-working and entrepreneurial individual to join our Facilities Management Team. The Account Manager will need to understand their Clients' business priorities and drivers and how they can maximize their return on investment from MRI solutions. Clients are based across the UK with a strong presence in Public Sector Healthcare organisations. Occasional travel will be required; however, online or remote working is encouraged where it makes sense, including a mix of office and home working. This is a quota-carrying, individual contributor role. This role will suit individuals already in an Account Management or Business Development role looking to take the next step in their sales career. RESPONSIBILITIES: Professionally represent MRI and build mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, retention, and sales development. Recommend appropriate solutions and negotiate acceptable terms with clients. Identify opportunities for cross-selling and expanding range of MRI FM and related solutions. Maintain regular contact with clients via online meetings, calls, and forums. Determine ongoing client requirements to meet their changing business needs. Work closely with other MRI stakeholders such as Legal, Sales Operations, Marketing, Product Development, and Implementation Services teams. Maintain accurate sales forecasts in MRI CRM systems. REQUIREMENTS: 5+ years of Account Management experience within the software industry. Proven sales or related achievement in a target-driven environment; customer centricity is key. Excellent organization and time management skills. Confident, motivated, and high energy. Always seeking to improve and learn. Effective communication skills and the ability to identify sales opportunities. Ability to work under pressure and meet targets and deadlines. Knowledge of Estates and Facilities Management Software market or UK Public Healthcare sector is advantageous but not essential. PERKS AND BENEFITS: Join employee-led groups such as Diversity, Equity and Inclusion, Women and Allies, and Pride. Private Medical Insurance and Health Cash Plan. Personal Pension scheme. Parental Leave Program. 25 days of annual leave plus Bank Holidays and 15 hours of Flex Time Off. Income Protection Plans. Tuition Reimbursement Schemes. Work from anywhere in the world for two weeks per year. MRI continues to strive as a global leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is vital to maintaining MRI’s high client experience standards and ongoing growth in PropTech. We believe diversity brings benefits for our people, customers, and clients. MRI Software is committed to being an inclusive employer, regardless of ethnicity, religion, sexual orientation, gender identity, disability, age, military, or veteran status. MRI does not accept unsolicited CVs from recruitment agencies for any of our job postings.#J-18808-Ljbffr