Job Title

Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed. So you’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll love staying on top of your game. You recognize that our members have a certain standard when it comes to their fitness experience. You’ll be committed to making it a positive one that keeps smiles coming. Your day-to-day tasks will include maintaining cleanliness, hygiene, refining our guest experience, and taking care of the pool area, such as responding to poolside alarms. Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise—far from stuffy hotels. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition. Join us and enjoy benefits such as: Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year. Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast. Friends and Family discounted stays from £49 including breakfast. 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill. 30% discount on and off shift in our Village Hotel Starbucks stores. Excellent training and development programs, including Rising Stars and Talent Academy. Interactive training across hotel areas using our Mobile Gaming training platform. Discounts and cashback offers on many High Street Brands and Supermarkets. Well-being and Healthcare benefits, including monthly well-being programs to support mental health. Mental Health first aiders and up to 2 mental health days annually. Financial wellbeing support and salary drawdown via Wagestream. Access to our Employee Assistance Programme for support and counselling. Flexible working hours. A fun, supportive, and inclusive work environment with regular team events. Reward and Recognition schemes, anniversary rewards for service milestones. Electric car salary sacrifice scheme. Guaranteed day off on your birthday. Discounted Health Cash plan and Sick pay Insurance. Various BIG People Days to celebrate and recognize employees and communities. Enhanced maternity and paternity benefits and pay. Company Pension scheme. Life Insurance. Terms and Conditions apply based on your contract. What we need from you: A passion for hospitality, leisure, and fitness. A friendly smile and the ability to communicate with everyone. Outstanding customer service skills leading to high member satisfaction. Solutions-oriented mindset with proactive issue spotting. Ability to work in compliance with company and legal guidelines, ensuring safety for yourself, colleagues, and customers. Please note: All offers are subject to a successful DBS check in this role. Come and be part of something new 'something special—Work, Grow & Play the Village Way!#J-18808-Ljbffr