M&E Team Leader Opening - Park Plaza Riverbank We are committed to providing top-quality services to our employees. OurMeetings and Events Team Leaderis a key part of ensuring a great guest experience. We are now seeking a dedicated and enthusiasticMeetings and Events Team Leaderto join our team and contribute to creating an enjoyable dining experience for our staff. AsM&E Team Leader , your role will be to manage the day-to-day service in Meetings and Events Operations. You will ensure that all F&B services are delivered in a timely manner according to Event Orders, with all areas attended to for exceptional guest experiences. You will also oversee junior team members to meet client expectations. AsM&E Team Leader , you will receive: Salary: £14.04 per hour + generous service charge and benefits Heavily discounted hotel rates in Europe (including Radisson Hotel Group and family & friends) 50% F&B discounts at our restaurants and bars (for your entire party) Two wellness days per year, starting with 30 days of holiday including bank holidays, increasing with service years Two free meals per day, including days off if desired Access to 40% of your pay before payday through Wagestream Recommend a friend scheme – up to £750 Vitality at work scheme with gym discounts & more Ride to Work scheme & free cycling lessons Benefit Hub – discounts at stores, supermarkets, retailers, attractions, restaurants, cinemas Free dry cleaning for work uniforms Annual staff parties and events Operational responsibilities include: Maintaining high standards, efficiency, and professionalism within the Meetings and Events Department Providing a warm, friendly welcome to all clients Coordinating service requirements with Floor Managers and other departments Supporting logistics and bar teams as needed Assigning duties to junior team members and agency staff Being the first point of contact for clients during evening events Managing personal training schedules and professional development Proposing departmental improvements and innovations Leading by example with a hands-on approach Undertaking additional reasonable requests from management Skills and qualifications include: Proficiency in English (verbal and written) Excellent customer service skills, positive attitude, charismatic personality Team player with strong interpersonal skills Attention to detail, warmth, and professionalism Flexibility, adaptability, and energy Park Plaza is renowned for creating memorable moments, catering to both leisure and business travelers with stylish rooms and versatile meeting facilities, complemented by award-winning restaurants and bars. Park Plaza. Be part of it.#J-18808-Ljbffr
Job Title
Meetings and Events Team Leader