Job Title

Founded in 1999,Caramel Londonis a modern success story in the world of fashion. Originally conceived to challenge traditional perceptions of childrenswear, Caramel has become renowned for its understated luxury, signature prints, and exceptional attention to detail. Today, the brand has expanded to includeluxury womenswear and homewares , offering a unique, modern take on timeless design. With boutiques inLondon, Paris, and Japan , and a growinginternational wholesale presence , Caramel continues to build a global audience while staying true to its design-led roots. Role Overview We are seeking a highly organised and commercially-mindedRetail and Wholesale Managerto join our London team. This is a hands-on role requiring strong leadership and proven experience across bothretail and wholesalewithin theluxury fashion sector . You will oversee day-to-day operations, develop and implement business strategies, and play a key role in driving growth across multiple channels, both in the UK and internationally. Key Responsibilities Oversee daily operations across all retail locations, ensuring exceptional customer service and operational efficiency Manage and grow domestic and international wholesale accounts, nurturing strong client relationships Develop and execute seasonalwholesale and retail business plansin line with company objectives Analyse market trends, merchandising reports, and store KPIs to inform buying and range planning Leadin-season tradingconversations with wholesale customers and respond to performance trends Liaise with the warehouse to ensure timely and appropriate stock distribution to stores Use merchandising data to ensure each store is carrying the best-performing ranges Train and brief retail staff onincoming collections , product knowledge, and seasonal launches Communicate collection launches, promotions, and business updates to wider internal teams Review store staff performance, conduct appraisals, and support staff development Implement strategies forold stock , including markdowns andsample sales Seek new wholesale opportunities, initiate and negotiate contracts with new partners Monitor and manage retail and wholesalebudgets , working to hit margin and revenue targets Support the design team by providingqualitative and quantitative feedbackfrom retail and wholesale channels to help shape future collections Planning and delivery ofseasonal showrooms and trade events Ensure the highest visual merchandising and brand presentation standards in all retail spaces Key Qualifications Demonstrable experience in bothretail and wholesale management , ideally within aluxury fashionbrand Strong commercial awareness with the ability to analyse sales performance and respond proactively Excellent communication and negotiation skills for dealing with partners, clients, and internal teams Proven ability to plan, track, and achievesales and profit targetsacross multiple channels Highly organised with strong problem-solving skills and attention to detail Passionate about customer experience and developing high-performing teams Proficiency in using retail management systems and tools to analyse and report on KPIs Experience liaising with warehouses and overseeing stock distribution Comfortable interpreting data toinfluence product development and buying decisions Ability to work flexibly and on-site in Greater London A relevant degree (e.g. Business, Marketing, Fashion) is advantageous but not essential We welcome applications from those with a strong vision and a passion for shaping the future of a modern British fashion brand. Seniority levelSeniority level Mid-Senior level Employment typeEmployment type Full-time Job functionJob function Sales and Business Development Industries Retail Apparel and Fashion Referrals increase your chances of interviewing at Caramel London by 2x Get notified about new Wholesale Manager jobs inGreater London, England, United Kingdom . 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