Job Title

Social network you want to login/join with: Area Service Managers - Omagh branch, Omaghcol-narrow-left Client:NW Care and Recruitment Location:Omagh, United Kingdom Job Category:Other - EU work permit required:Yes col-narrow-right Job Reference:aef70a16d1f2 Job Views:4 Posted:17.06.2025 Expiry Date:01.08.2025 col-wide Job Description:We are delighted to announce that due to expansion of service, we are now recruiting Area Service Managers for our Omagh branch, Lissan House, 41A Dublin Road, Omagh BT78 1HE. We offer: Excellent hourly rate Mileage paid Annual leave on a pro-rata basis NISCC - Post registration training learning On-line learning Training academies throughout Northern Ireland Practical paid training CPD approved certificate for training QCF Levels 2, 3 and 5 qualifications Internal career progression Mentoring arrangements Uniforms supplied Experienced care company with over 50 years in healthcare Recommend a Friend incentive - any of our staff who recommend someone who comes to work for NWCare will receive a voucher (no limit to number) JOB SUMMARY To organise and supervise the delivery of home care support services to Service Users in their own homes To work in a flexible and reliable manner in response to the needs of the service To manage a team of Domiciliary Care Workers To reinforce and ensure compliance within the Domiciliary Care Agencies Minimum Standards To ensure that a quality care service is delivered to all Service Users To work within GDPR legislation MAIN RESPONSIBILITIES Accept, allocate and process referrals for new care packages Accept and process changes and amendments to existing care packages Prepare rotas by matching Service Users to domiciliary care workers, ensuring that the domiciliary care skills and competencies are compatible Monitor and report changes in Service User condition to key worker Organise and lead staff meetings Manage time sheets, prepare paperwork for payroll and notify payroll of variations as appropriate, via either manual or electronic process. Participate in the out of hours cover rota - excellent on-call rate paid Undertake Service User assessment and risk assessment for Service Users Maintain accurate and confidential records in accordance with company policy Assist with the monitoring and evaluation of service provision Assist Registered Manager in the recruitment of domiciliary care workers Identify training and development needs within their team of domiciliary care workers and ensure induction training for new employees Ensure Service User and care staff meet in accordance with company policy and procedures and ensure dignity, respect, equality and diversity Record and report to the Registered Manager any compliments, complaints, accidents, incidents and untoward events and complete necessary documentation Assist the Registered Manager and Human Resources Manager in processes, when required Provide care package to Service Users in an emergency situation Participate in mandatory training as required Ensure area PMMRs are within company benchmark Ensure Services are managed in compliance with RQIA standards Ensure an effective, safe and well led service delivery Cover the on-call phone on a rota basis Job description We are delighted to announce that due to expansion of service, we are now recruiting Area Service Managers for our Omagh branch, Lissan House, 41A Dublin Road, Omagh BT78 1HE. We offer: Excellent hourly rate Mileage paid Annual leave on a pro-rata basis NISCC - Post registration training learning On-line learning Training academies throughout Northern Ireland Practical paid training CPD approved certificate for training QCF Levels 2, 3 and 5 qualifications Internal career progression Mentoring arrangements Uniforms supplied Experienced care company with over 50 years in healthcare Recommend a Friend incentive - any of our staff who recommend someone who comes to work for NWCare will receive a voucher (no limit to number) JOB SUMMARY To organise and supervise the delivery of home care support services to Service Users in their own homes To work in a flexible and reliable manner in response to the needs of the service To manage a team of Domiciliary Care Workers To reinforce and ensure compliance within the Domiciliary Care Agencies Minimum Standards To ensure that a quality care service is delivered to all Service Users To work within GDPR legislation MAIN RESPONSIBILITIES Accept, allocate and process referrals for new care packages Accept and process changes and amendments to existing care packages Prepare rotas by matching Service Users to domiciliary care workers, ensuring that the domiciliary care skills and competencies are compatible Monitor and report changes in Service User condition to key worker Organise and lead staff meetings Manage time sheets, prepare paperwork for payroll and notify payroll of variations as appropriate, via either manual or electronic process. Participate in the out of hours cover rota - excellent on-call rate paid Undertake Service User assessment and risk assessment for Service Users Maintain accurate and confidential records in accordance with company policy Assist with the monitoring and evaluation of service provision Assist Registered Manager in the recruitment of domiciliary care workers Identify training and development needs within their team of domiciliary care workers and ensure induction training for new employees Ensure Service User and care staff meet in accordance with company policy and procedures and ensure dignity, respect, equality and diversity Record and report to the Registered Manager any compliments, complaints, accidents, incidents and untoward events and complete necessary documentation Assist the Registered Manager and Human Resources Manager in processes, when required Provide care package to Service Users in an emergency situation Participate in mandatory training as required Ensure area PMMRs are within company benchmark Ensure Services are managed in compliance with RQIA standards Ensure an effective, safe and well led service delivery Cover the on-call phone on a rota basis Essential QUALIFICATIONS and TRAININGGood general education to include good numeracy and literacy skills Minimum of QCF Level 2 in Health and Social Care EXPERIENCEAt least 18 months’ experience in a care setting Experience of coordinating rotas Experience of managing staff REGISTRATIONNISCC (Northern Ireland Social Care Council) registration completed at training, if not already registeredREQUIREMENTEnhanced AccessNI Right to work in UK SKILLSExcellent communication skills, written and oral Ability to respond to sudden changes in service delivery requirements High standard of accuracy Ability to problem solve and exercise judgement A working knowledge of MS Office, e.g. Word, Excel, Outlook, etc. Ability to work co-operatively and effectively as part of a team Ability to plan and prioritise workload in a highly organised way CIRCUMSTANCESFlexibility in working hours to respond to business needs Car driver with vehicle appropriately insured for business use Flexibility to work in other NWCare branches to meet business needs Participate in the out of hours on-call rota Desirable DESIRABLE CRITERIAThese willONLYbe used where it is necessary to introduce additional job related criteria to ensure files are manageable. You should therefore make it clear on your application form how you meet these criteria. Failure to do so may result in you not being shortlisted.ATTRIBUTESDESIRABLEMETHOD OF ASSESSMENTEDUCATIONQCF Level 3 in Health and Social Care or equivalent or above#J-18808-Ljbffr