Job Title

Technical Support Specialist Heavy PlantPlease make an application promptly if you are a good match for this role due to high levels of interest.A major dealership specialising in Heavy Plant are looking for a Technical Support Specialist to provide specialised technical support and guidance on a range of Heavy Plant machinery.Role: Technical Support SpecialistArea: Cambridge or Midlands Salary: 40,000 - 45,000 + benefitsWhats on Offer:High rate pension contribution 25 days annual leave + Bank HolidaysCycle to Work SchemeLife AssuranceFinancial/Physical/Mental Health Counselling and Coaching sessionsFree Will writing serviceEAP, which includes 24/7 Doctor accessHealthshield Family Friendly policiesCompany eventsThe requirements of the Technical Support Specialist will be:As Technical Support Specialist, you will be responsible for managing aftermarket product quality issues, overseeing technical applications for product lines and assisting in fault diagnosis activitiesMaintain an efficient technical help desk Compile evidence to drive quality improvements and service fixesContribute to new product introductions and analysisConduct site and customer visits for technical supportThe ideal candidate for Technical Support Specialist will be:Hold a recognised Apprenticeship NVQ 3 or equivalent in Construction Equipment or an Engineering based fieldExperience in a similar technical role in the heavy plant industryTechnical engineering background and high levels of knowledge within the Construction Industry. Excellent communicator at all levels Have good computer literacyApply online or call 0121 726 6590 for a confidential discussion / beth.jones@elitecn.co.ukElite Consultancy Network is a brand within the Executive Network Group. We work with a range of Manufacturers, Dealerships and Hire/Rental businesses within the Construction Equipment sectors and cover all requirements across Sales, Service and Operations.