Come join us and make a difference in the world!Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Discover more at www.necsws.comJob Description Due to strict security clearance requirements, we are only able to consider applicants that have lived in the UK for 5 consecutive years or more The Technical Architect will be responsible for:Production of documented system 'solution designs to NEC/SSS Public Safety standards & format.Presentation of designs and supporting rationale to internal and external audiencesMaintain and update designs through project changes processLiaison with 3rd party suppliers and customers to discuss and agree architecture componentsProvide design leadership and oversight across the project team through proactive interaction with all stakeholdersThe role holder will be required to work professionally in liaison with internal teams such as Sales and Product teams for governance, evaluations and approvals.The role holder would need to accept a car allowance for business travel.The role can involve extensive customer contact on both a technical and non-technical level requiring a professional and adaptable approach to communication, interaction 'service.The role involves a high level of autonomous working which expects a high standard of personal time and task management.Complete all activities within set deadlines and report appropriately any difficulties to achieve delivery milestones.Present a professional approach and attitude to all work undertaken.Promote a clean working environment. Adhere to all Health and Safety practices, rules and regulations.QualificationsWho are you?Ideally educated to HND/HNC level or relevant industry experience in a comparable role/s.Experience within IT focused server & client-based environmentsExperienced in producing extensive design documentationExperienced in troubleshooting and problem solvingProven experience administering and working with Microsoft Windows client 'server architecture (windows 10 /11, up to Server 2019/2022), primarily using DELL hardware or similar.A good understanding of Microsoft active directory / domain architectureA good understanding and experience of using Microsoft Hyper-V or VmWareGreat interpersonal communication and presentation skillsAbility to work autonomously and as part of a teamExperience using design and documentation tools e.g. MS Visio, also using MS Applications including Excel, WordA very high standard of written communicationExperience using MS Business Applications including Excel, WordExcellent customer service skillsProven experience working to ITIL best practices.Ideally you will have:Degree or higher in a technical based subjectPrior experience of developing technical solution designs for IT based systemsProficiency in formal design methodologies such as TOGAFunderstanding of SIP protocolScripting experience / Knowledge (Batch, MYSQL, PowerShell)Hyper-V Failover Clustering experience / KnowledgeTelephony experience / Knowledge (Cisco UCCE/Avaya Blue/Avaya Red/Mitel/Shortel/Asterix)Knowledge of MySQL/MSSQL (User Admin, Creation of jobs including backups, writing / understanding queries)Proven experience with Microsoft Azure (solution design, deployment or security)Key competencies for the role:Team Working: Cooperating with and respecting colleagues to exceed the sum of individual efforts.Customer Service: Creating the best possible experience for SSS Public Safety clients and their customers.Communication: The ability to listen, express and articulate information effectively.Performance Management: Delivery of business objectives through effective setting of personal and team goals.Results Focused: Getting the job done in an efficient way through effective time, task and financial management.Innovation & Continuous Improvement: Constantly seeking to improve the way the business is done through analysis, creativity, problem solving and change initiatives.Additional InformationWe pride ourselves in offering an excellent benefits package. When you join the team at NEC Software Solutions, you are provided with the following:25 days paid holiday with the option to buy/sell (FTE)4 x basic salary life assurance cover (with the option to increase cover at an additional cost)A Group Pension PlanA selection of flexible benefits to suit your individual needsOTHER INFORMATIONCandidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.All offers are subject to satisfactory vetting, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.Who We Are:Were NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.Working with us, youll be helping our 3,000+ employees push the boundaries of whats possible and support amazing public services.We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.Wed love your help. And well support you all the way.
Job Title
Technical Architect