Job Title

Remote Service Advisor - Automotive Industry (Work From Home)Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.Location: UK-wide (Remote)Job Type: Full-Time / Part-Time permanent positions availableIndustry: Automotive / Customer ServiceSalary: Competitive, basic + OTEAre you an experienced Service Advisor with a strong background at dealership or branch level within the automotive industry? Are you looking for a rare opportunity to use your skills in a fully remote role? This could be the perfect next step in your career.We are a leading provider of Aftersales enquiry handling in the UK. Our activity encompasses inbound and outbound aftersales services, including booking enquiries, EVHC programs, predictive outbound, and CEM, through various channels such as telephone, digital, and written interactions, for multiple high-profile clients across the UK automotive sector. As we continue to grow, we are seeking motivated, professional and customer-focused individuals to join our dynamic remote team.What Makes This Role Unique:Work from the comfort of your home - a rare opportunity in the service advisor spaceSupport a range of well-known automotive brands across the UKBecome part of a close-knit, innovative and supportive teamUse your dealership experience in a new and exciting environmentWe are proud to be certified as a Great Place to Work, reflecting our commitment to a positive and inclusive workplace culture.Additional Benefits Include:Employee Assistance Programme for your wellbeing and supportComprehensive company benefits packageOur own STAR Programme:Loyalty BonusesQuarterly Charitable DonationsEmergency HelpNew Team Member Recommendation AwardsKey Responsibilities:Respond to inbound calls and written enquiries from customers on behalf of dealershipsBook service appointments, provide repair updates and manage aftersales interactionsEnsure a consistently professional and empathetic approach to customer serviceWork collaboratively with team members and dealership contacts to resolve queries efficientlyWhat Were Looking For:Previous experience as a Service Advisor in a dealership or branch setting (essential)Strong knowledge of the automotive service process and terminologyExcellent communication skills both verbal and writtenSelf-motivated, reliable and comfortable working independently from homeConfident with using CRM and booking systems (training provided on internal tools)Requirements:A quiet, dedicated workspace at home (all equipment provided)Reliable high-speed internet connectionA professional and calm attitudeHow to Apply:If youre ready to take the next step in your automotive career while enjoying the flexibility of home working, wed love to hear from you. Apply now to enquries@connectivity.cx with your CV and a brief cover letter outlining your dealership experience and why you're suited to remote work.Remote working/work at home options are available for this role.