Job Title: Senior Application Support AnalystLocation: London (hybrid)Contract: 6 months (ongoing)Skills & CompetenciesMandatory:Energy Trading and Risk Management (ETRM) Systems experience – ideally ZEMA – more broadly Commodities Trading background.Ability to deliver and understand the importance of customer service excellence, face to face, over email and by telephone.Excellent Interpersonal and relationship building skills.Strong troubleshooting and analytical skillsAbility to follow defined processes to complete tasks.Ability to prioritize workload to meet strict service level agreements and business deadlinesAbility to work without direct supervisionAbility to successfully manage and see through to completion several high-priority tasks/issues at the same timeAbility to show leadership and team managementTechnically proficient in MS Windows Server (2003 / 2008 / 2012) and MSSQL (2005 / 2008 / 2012), Web Technologies, MS Windows 7 and above.
Job Title
Application Support Analyst