Skip to Main Content

Job Title


Account Manager


Company : Southerns Broadstock Interiors


Location : chesterfield, midlands


Created : 2025-06-21


Job Type : Full Time


Job Description

About the CompanySoutherns Broadstock Interiors is one of the UK’s leading furniture, fixtures and equipment (FF&E) manufacturers and supply specialists.Furnishing spaces for both working and learning, we develop interior solutions that meet your unique needs, deliver innovation and optimise costs.Our combined strengths in design, product specification and end-to-end service delivery make Southerns Broadstock Interiors a comprehensive, big thinking FF&E partner for your organisation.We are proud to be named preferred suppliers and framework partners by some of the country’s most discerning institutions and consortia. We’ve earned this status over four decades by holding our services and products to stringent quality standards and by delivering value that extends far beyond the provision of furniture.Sustainability, social value and inclusive design are important subjects for Southerns Broadstock Interiors, and we’re committed to working collaboratively with our customers to fully understand their own values and core challenges.By sharing our subject knowledge and developing narrative together, we back up all decisions made and successfully implement change, creating a solution to meet the expectations of all stakeholders.Ensuring you have the right environment to fully support and inspire your people demands specialist expertise and knowledge. That’s what we do, day in, day out at Southerns Broadstock Interiors.About the RoleAs an Account Manager, you’ll lead on developing and growing a wide-ranging portfolio of accounts across your region or sector, including Key, A, and Target accounts. While some accounts may already sit within frameworks, your role is to identify and engage early with upcoming projects, build strong relationships, offer a high level of customer service and ensure customers see the value of choosing us over the competition.You’ll work strategically to influence customer decisions, support project development, and position us as a trusted design and supply partner. You’ll be supported by the Client Account Manager team, who will help with admin and quoting tasks so you can focus on building opportunities, strengthening relationships, and driving business growth.Pay range and compensation packageCompetitive Salary + OTE37.5 hours per week25 days annual leave + 1 life event day per annumSalary Exchange Pension SchemeCompany Life Assurance SchemeCompany Sick PayEnhanced Parental Leave PayCycle to Work SchemeDiscounts & Cashback at retailorsKey Duties & ResponsibilitiesManage a wide geographical patch, looking after a mix of Key, A, and Target accounts across sectorsIdentify opportunities early, especially through frameworks and engage with key stakeholders to influence decision-makingBuild long-term relationships with customers, focusing on adding value and demonstrating why we’re the right partnerLead conversations around product selection, project scope, and supply optionsAttend customer meetings (on-site or virtual), presenting tailored solutions and managing expectations throughout the sales processProduce quotes when necessary using GleanQuote, but pass day-to-day quoting and admin tasks to the Client Account Manager teamCreate and maintain clear account plans and organisational charts for each customerTrack and update opportunities through HubSpot, ensuring all pipeline and CRM records are accurateWork closely with internal teams (e.g. Design, Procurement, Tender, Logistics) to align on project goals and delivery expectationsSupport the Marketing team with insight and case studies to showcase successful outcomesCreate and own your annual business plan, built around your targets and territoryAttend monthly strategy meetings and weekly forecasting calls with your Regional Sales DirectorRepresent the business professionally at events, site visits, and trade shows as neededThe above is provided as an illustration of the expected duties and is not an exhaustive list. Duties may vary, and additional responsibilities may be added as the role develops.Personal Specifications Strong experience in a client-facing, consultative sales role, ideally within the furniture, interiors, or fit-out sectorsA natural relationship-builder with the ability to engage customers early in the buying journeyComfortable managing large and varied territories with multiple account typesProactive and commercially aware, with the ability to spot and shape opportunitiesConfident leading customer conversations and managing expectations around design, pricing, and deliveryFamiliar with frameworks and public sector procurement processes (desirable)Organised and self-motivated, able to manage your own pipeline and reportingSkilled in using HubSpot or other CRM systems to maintain accurate records and forecast activityAble to travel regularly in line with customer and business requirements and ideally be situated in the South-East of the UK.KPIsRespond to customer enquiries within 48 hoursProvide clean quote and PO to Procurement within 24 hours of PO receipt (if quoting directly)Support Marketing with at least 1 case study per year1 added value activity per month (e.g. showroom/supplier visit, consultancy session, or strategic engagement)8 face-to-face customer meetings per monthEqual Opportunity StatementIt is the policy of this Company to treat job applicants and employees in the same way regardless of their sex, sexual orientation, marital status, age, race, religion or belief, ethnic origin, colour, nationality or disability. The Company is an equal opportunity employer. Equal opportunity is about good employment practices and efficient use of our most valuable asset, our employees. Every manager and employee has personal responsibility for the implementation of our policy.