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About DiligentaDiligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.The OpportunityAn exciting opening has arisen. We’re seeking a Senior Actuarial Analyst to join our dynamic operations team. In this role, you will manage a team of Actuary Analyst to service client calculation queries, work closely with clients, and contribute to the evolution of an expanding business. This is an excellent opportunity to join an ever-expanding business where your expertise will be highly valued.Benefits33 days including Bank HolidaysEligibility for an annual discretionary bonus schemePersonal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goodsCycle to Work Scheme & Interest free Season Ticket loansA companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeingA comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement LeaveA contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income ProtectionApply to find out about our other benefitsWhat You’ll be doing Use data analysis techniques to investigate, validate, and enhance complex actuarial models.Analyse and assess complex calculations for clients, delivering clear, actionable solutions.Collaborate with internal teams and external stakeholders to implement changes—whether regulatory, client-driven, or corrective.Ensure all work meets quality standards and is completed on time and within agreed budgets.Support the operations team by responding to calculation-related customer queries, recalculating values, and correcting policy errors when needed.What we’re looking forMinimum of 3 years’ experience in actuarial roles, ideally within the Life and Pensions sector.Strong communication skills, with the ability to explain complex ideas clearly.Proven leadership experience and the ability to guide and support teams.Experience in outsourced servicing and client quote management.Exceptional analytical skills, with confidence in handling large datasets under tight deadlines.Proficiency in Microsoft Excel (advanced functions, modelling, and automation a plus).A structured, methodical approach to problem-solving and continuous improvementIf you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.Ready to take the next step in your career? Apply today and become part of our innovative team!