Job Title

Payroll Supervisor - Full Time Permanent RoleSalary £32,000pa - £35,000paLocation - Warrington - WA1 - Hybrid Role 3 days office basedWho are we?At Caroola, we bring together top brands in tax, umbrella, and accountancy services—built for small businesses and the UK’s growing freelance and contractor community.Our goal? To make life easier for the agile workforce. With smart tech, expert advice, and friendly support, we’ve got your back—so you can focus on doing what you do best. Everything you need, all in one place.Role DescriptionReporting directly to the Head of Payroll & Pensions responsible for accuracy of the payroll services.Key Responsibilities: Responsible for the daily operation of multiple Parasol payroll and pension processes.Responsible for ensuring all payrolls are accurate and executed within agreed service levels.Responsible for the accurate processing of pension contributions.Ownership of implementing, maintaining and auditing controls to ensure transactions are accurately recorded and errors are mitigated in the payroll function including completing the monthly audits.Ownership of monthly reconciliations.Keeping up to date with technical and legislative developments in payroll or impacting payroll.Implement new procedures to ensure continuous improvement within the department.Support and coach team members with any identified training needs.Focus on motivational activities with the team and rest of the business.Lead the team using a performance development plan.Support all team members regarding query escalation and resolution.To improve service delivery for employees and finance.Support the Head of Payroll & Pensions with HMRC relationship and associated queries and appeals.Support the Head of Payroll & Pensions with tax year end tasks/project for payrollSupport the Head of Payroll & Pensions with project-based work relating to the wider Group that requires technical payroll input.Ad-Hoc duties/projects as required.Person Specification: Essential:Knowledge of Umbrella, CIS, PEO and PAYE/Payroll Bureau payroll models (signification experience in at least one of these payroll models)Knowledge of Payroll legislation and ability to interpret and develop as policy to inform service.Experience of leading a teamExceptional communication skillsProven ability to work under pressure and to deadlinesFlexible and logical approach to payroll related issues and processingDesirable:CIPP qualified or Level 5 equivalentExperience of change management and implementing new payroll systemsBenefits PackageAnnual Leave - Enjoy 25 days off plus Bank Holidays to reach a maximum of 29.Bupa Private medical insuranceCycle to work schemeCompany Pension - NEST.Tusker Car SchemeCaroola supports the mental health of its people. Our dedicated team of qualified Mental Health First Aiders provide materials and support in areas such as mental health, mindfulness and personal health.Employee Assistance Programme - Through Aviva, we provide 24/7 365 days a year counselling and support through our Employee Assistance ProgrammeGym MembershipOnsi - Salary Advance SchemeMy Savings Pal - Earn cashbackHybrid WorkingFree Parking