Are you an organised, detail-oriented professional with a passion for the energy sector? Do you thrive in a dynamic environment where problem-solving and stakeholder management are key? If so, this could be the perfect role for you!Youll receive a starting salary of 27,000 + bonus + benefits and the opportunity to develop your career!Why Join Us? We offer a range of benefits to support your wellbeing and professional growth:25 days of annual leave (plus bank holidays)Annual bonus schemeFlexible working hoursFree onsite parkingWellbeing supportAccess to an onsite gymExciting social and team-building eventsThe Role We are looking for a dedicated Metering Administrator to oversee and manage metering operations, working closely with various stakeholders to ensure efficient service delivery. This role requires strong organisational skills, problem-solving abilities, and the capacity to manage industry processes and projects effectively.Key Responsibilities:Oversee the installation, exchange, removal, and updates of metering data to maintain accuracyEnsure stakeholder information is up to date and that appointments are properly managedIdentify and resolve meter discrepancies efficientlyHandle and resolve industry meter reading rejectionsCommunicate with customers, metering partners, reading agencies, and other industry professionals to address queriesSupport AMR and Smart meter rollout initiativesEnsure meter readings are obtained and submitted within set deadlinesProcess industry file flows to ensure accurate supply point dataProvide regular and ad-hoc reports as requiredDesired Personal Attributes:Excellent verbal and written communication skillsStrong organisational and prioritisation skills in a fast-paced environmentExceptional attention to detail and accuracyA proactive approach to problem-solving and process improvementAdaptable and flexible, with a willingness to support other areas as neededStrong interpersonal skills with the ability to influence and build relationshipsAdvantageous Skills:Proficiency in MS Office, particularly MS ExcelExperience within an energy sector operations functionAdvanced Excel skillsPrevious experience working with metering agents or third-party industry service providersIf you are interested in this new position, click 'apply now and a member of our team will be in touch!Job Type: Full-timePay: From 27,000.00 per yearBenefits:Company pensionSchedule:Day shiftMonday to FridayWork Location: In person
Job Title
Customer service advisor - Utilities