Job Title

WORKPLACE TEAM MEMBERReady to make your application Please do read through the description at least once before clicking on Apply.Location: Newcastle, NE4 5DE40 Hours Per WeekPermanentAre you eager to make a real difference? Heres your chance to create a positive impact by leading experiences that connect people with the places they work.As a Workplace Team Member, youll ensure that everything runs smoothly at our clients site - proactively addressing any issues.Job DescriptionWere looking for someone with a sharp eye for detail and a proactive mindset with experience of delivering exceptional customer service within a high-end corporate or hotel/hospitality type environment.With a positive, can-do attitude and a willingness to go the extra mile, youll thrive in a collaborative team environment. You instinctively know how to communicate with clientswhat to say (and just as importantly, what not to say) - antipating their needs & helping to foster a polished, professional atmosphere.Key ResponsibilitiesWelcome colleagues and guests with friendly, professional serviceRespond promptly and politely to enquiriesComplete daily checklists to maintain workspace quality and track performanceAssist with room bookings and guest arrivals using existing systemsMaintain the cleanliness and safety of the office, meeting rooms, and kitchenFollow client security procedures and manage hospitality with external caterersAct as the first point of contact and ambassador for the ISS brand and valuesAbout YouProven track record of delivering exceptional customer service - within a Blue Chip Corporate or High End Hotel /Hospitality setting.Detail-oriented with a keen eye for accuracyPositive, can-do attitudeStrong team player with the ability to work well in group settingsGood MS Office skills - Microsoft Word, Excel and PowerPointExcellent telephone and verbal communication skillsAble to achieve SC Clearance: SC Clearance: SC Clearance - Eligibility CriteriaThe CompanyISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether its hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlaceISS is Proud To Be A Diverse & Inclusive EmployerISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK governments Disability Confident scheme.Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com