Job Title

Ecommerce Product & CRO ManagerNot sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.Location: Surrey, UK (Leatherhead) - 3 days a week onsiteCompensation: 50,000 + BenefitsWere supporting an internationally renowned professional health brandpassionate about elevating confidence through best-in-class products, education, and technology. Theyre seeking an ambitious Ecommerce Product & CRO Manager to own the digital customer experience across their Shopify+ websites.The RoleYou will:Lead the technical product roadmap and Conversion Rate Optimization strategy, working with external developers and platforms like IntellimizeDesign and execute A/B and multivariate tests to improve UX, funnel performance, and conversion ratesManage and enhance the ecommerce tech stack for scale and efficiencyAnalyse ecommerce, traffic, and customer data to uncover growth opportunities and deliver actionable strategiesEnsure sites are SEO-optimized, mobile-responsive, and high-performingCollaborate with CRM, trade, social, and marketing teams to integrate ecommerce innovation into broader campaignsIntroduce and manage AI/LLM tools to improve UX, automation, and reduce third-party relianceMonitor and report on key metrics: conversion rate, site speed, bounce rate, average order value, and operational efficiencWho Were Looking ForYoull thrive in this role if you have:Hands-on Shopify+ experience and solid DTC ecommerce knowledgeStrong analytical capabilitycomfortable deriving insight from dataExperience managing A/B and multivariate testing frameworksSEO fluency and UX/UI best practice knowledgeBasic coding skills (HTML/CSS/JavaScript) or a technical curiosityA proactive, agile, and entrepreneurial mindsetStrong communication skills and a collaborative approachHigh attention to detail and composure in a fast-paced environmentWhy Apply?Attractive benefits: Private healthcare, virtual GP, life insurance, wellbeing supportFinancial stability: 5% employer pension contribution + advisory supportWork-life balance: Hybrid Working ArrangmentsPerks: 70/month product allowance, early access to new launches, staff discounts on prestige brandsGrowth & Culture: Development via L&D platforms, complimentary skincare treatments, an office ice cream fridge, and vibrant, values-driven teamAnd more: Your birthday off + 5 paid sick days annuallyIf youre an ecommerce specialist keen to lead digital growth for a premium skincare brand, lets talk. Share your CV and availability, and lets explore how you could make an impact.Apply now or get in touch for a confidential chat!