Job Title

Are you an experienced Credit Control professional with a passion for delivering exceptional customer service? Our family-owned client is looking for someone to become a vital part of the Finance Team, providing maternity cover for 10 months. We value teamwork, empathy, and a shared commitment to excellence. By joining theteam, youll be part of a company that prioritizes its employees and customers, ensuring theyremain the first choice for both.Please ensure you read the below overview and requirements for this employment opportunity completely.Key ResponsibiltiesAs a Credit Control Administrator, you will play a key role in managing the companys accounts receivable processes. Your main responsibilities include:Facilitating debt collection and improving the debtor aging profile.Reviewing and reporting aged debt.Managing customer accounts and reconciling invoices.Liaising with sales managers and depot staff to ensure efficient debt collection.Handling unallocated cash amounts and resolving account queries.Maintaining accurate records of chasing activity and client communications.Providing account information to internal departments and assisting with reception duties as required.Essential Skills:Proven experience in credit control with a good understanding of accounting processes.Strong communication skills, both verbal and written, with a professional and clear telephone manner.Exceptional organizational skills, attention to detail, and the ability to prioritize tasks under pressure.A proactive, positive attitude with high levels of commitment and flexibility.Excellent interpersonal skills and the ability to build strong client relationships.Competence in Microsoft Office, particularly Excel, and accounting software.Desirable Skills:Knowledge of the dairy industry or similar retail business.Familiarity with financial and legal regulations impacting company policies.Position Overview;Days worked:Monday - FridayHours:37.5 hours per week (across five days)Shift Times:0900 - 1700Swift (Gloucester) are acting as an employment agency in regard to this vacancy.TPBN1_UKTJ