Job Title

Community Concierge Full Time, Part Time and Night roles available Hiring for London, Nottingham, Liverpool and York Who We Are At Fusion Students, were not just building places to stay were curating experiences that feel like home, even when students are miles from it.Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.We believe hospitality is personal.It's about going beyond expectations, delivering warmth in every interaction, and creating moments students will remember long after they've left.We dont just provide rooms we create belonging.Where You Come In As a Community Concierge, you're a key part of our day-to-day magic.Working closely with the Community Manager and wider team, youll help us deliver an environment where students feel seen, supported, and celebrated.Your role is to assist not just in operations, but in creating joyful, seamless experiences for every person who walks through our doors.Youll be part of the heartbeat of the building always present, always welcoming, always helpful.What Youll Be Doing: Support the Student Experience Welcome students, visitors, and contractors with warmth and professionalism Handle queries with care and direct more complex issues to the right person Help keep everyone in the loop by sharing updates about events, services, and local gems Always reflect the Fusion brand with positive energy and service-first thinking Keep the Day-to-Day Flowing Assist with move-ins, move-outs, and room inspections Manage keys, fobs, post, and parcels with efficiency and care Keep our systems up to date whether it's maintenance logs, booking records, or paperwork Keep an eye on supplies and flag when were running low Support Building Safety & Upkeep Report maintenance issues quickly and help coordinate smooth fixes Conduct basic inspections to spot health and safety issues early Assist with fire drills, testing, and other compliance tasks Help monitor access control and maintain a secure, welcoming environment Be Part of the Team That Makes It All Happen Support your teammates where needed especially during busy periods or on weekends Attend training sessions, team meetings, and regular reviews Stay curious, ask questions, and be open to learning new things as we grow together What Youll Need Must-Haves Experience in a customer-facing role Friendly, approachable, and confident communication Good with multitasking and staying calm under pressure Familiarity with Microsoft Office and general admin tools Why Join Fusion? Were a team that cares deeply about the work we do and the people we do it for.At Fusion, you wont just be helping students youll be helping shape the culture of care that sets us apart.We treat every interaction as a chance to create joy.Were generous with our time, thoughtful in our details, and always up for a challenge.Youll also get a few perks that make life a little brighter: Free breakfast every morning because you cant give your best on an empty stomach Use of our gym your wellbeing matters too Your birthday off its your day, go celebrate it "One More Day" an extra day off, when you just need to hit pause Opportunities to grow and learn in a supportive, people-first culture Ready to help create something unforgettable please email Rebecca.stevens@fusionstudents.co.uk with your CV or apply on LinkedIn