Job Title

Opus have partnered with a renowned ServiceNow partner who are expanding their consulting & delivery team with a talented Senior Technical Consultant.As a ServiceNow Consultant, you'll play a key role in shaping innovative solutions, lead design sessions, contribute to high-quality technical documentation, and craft detailed user stories that drive successful implementations.This will be a hands on, yet client facing position where you will utilise your platform & project knowledge to liaise effectively with clients & implement best practices 'solutions.This role will challenge you with a variety of complex issues, requiring collaboration and creative problem-solving. As a senior team member, you’ll also help guide junior consultants and contribute to the strategic direction of our services.Key ResponsibilitiesLeverage your broad knowledge of the ServiceNow platform, including upcoming features and releasesLead projects and initiatives that deliver measurable value to clientsFacilitate client workshops and use the platform to showcase potential outcomesBuild and maintain strong stakeholder relationships, ensuring clear and effective communicationChampion collaborative project delivery, aligned with agreed scope and timelinesUphold best practices and quality standards throughout the development lifecycleCollaborate with solution consultants to define project scope and contribute to solution architectureMentor and support junior consultants, helping them grow and succeedExperience and Skills3+ years plus of hands-on configuration and deployment experience with the ServiceNow platformImplementation experience with a range of ServiceNow targeted product areas, such as Strong knowledge & experience with IRM/GRC/HRSD or SecOps ServiceNow modulesServiceNow Certified is highly desirableStrong JavaScript skills and experience with ServiceNow configuration and developmentUp-to-date ServiceNow Certified System Administrator (CSA) certificationAdditional certifications like Certified Application Developer are a strong plusExcellent collaboration and stakeholder engagement skillsDemonstrated leadership and mentoring capabilitiesA proactive, solution-oriented mindsetFamiliarity with ITSM and ITIL frameworks; ITIL Foundation certification is advantageousBenefits & Bonus'sUp to £80,000 base salary10% annual performance bonus28 days annual leave (Option to buy more)Strong pension contributionPrivate health care for you & the familyFull support & mentorship to support your well being 'successFlexible and remote working optionsA supportive, inclusive culture that values your input and helps you achieve your goals