Job Title

Senior Property Portfolio & Operations Manager Location: London (with travel to surrounding areas) Salary: £55,000 – £60,000 + performance-linked bonus Full-time, permanent Work Model: On-site, Monday to Friday (with occasional weekend availability)Macdonald and Company are exclusively partnered with a privately held real estate investment and development business to appoint a Senior Property Portfolio & Operations Manager. The business is family-led and commercially driven, with a diverse and expanding portfolio that includes residential blocks, mixed-use schemes, and a growing number of institutional leasehold arrangements.The role reports directly into the board and is viewed as a strategic hire, with a clear pathway toward leading the operational side of the business within the next 3–5 years.Key Responsibilities:Oversee the day-to-day operations of a residential and mixed-use portfolio (850+ units and growing)Manage block services, service charges, and contractor complianceDrive operational performance through interpretation of KPIs and yield targetsLead on void reduction, maintenance oversight, and lease complianceSupport the structuring and negotiation of commercial-style leases with care providers, housing associations, and local authoritiesPrepare operational updates and reports for weekly board meetingsCoordinate with internal teams and external agents to ensure high performance and minimal disruption across the portfolioContribute to upcoming development and expansion projects, including the mobilisation of a 100-unit residential schemeThe Ideal Candidate:Has a proven track record in property operations, block management, and leasehold complianceBrings experience working with institutional or non-AST lease agreements (e.g. care, housing associations, or council leasing models)Understands service charge structuring, performance benchmarking, and compliance frameworksIs comfortable operating at both strategic and hands-on levelsDemonstrates commercial awareness and a practical understanding of property-related financial targets (e.g. monthly rent roll, void impact)Is seeking an opportunity to grow into a senior leadership role and contribute to the scaling of a high-value portfolioDesirable Backgrounds:Build to Rent, Housing Associations, Principal-Led Developers, Family Offices, Real Estate Investment FirmsExperience in launch and mobilisation of resi schemes or portfolio acquisitionsMRICS, MARLA, or equivalent professional qualifications are an advantageThis role is exclusively managed by Vianney Dinnall-Sadler. For a confidential discussion, please apply with your CV or reach out directly to arrange an introductory conversation.