Front Office Team Leader - Knightsbridge, LondonJob DescriptionFor more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.Situated in the heart of Knightsbridge, one of London’s most exclusive neighbourhoods, Jumeirah Lowndes is the quintessential address in SW1 where heritage meets contemporary luxury.Featuring 186 beautifully appointed guest rooms, 87 of which have the fantastic benefit of a balcony, a rarity for the capital, enabling guests to take full advantage of the stunning views across London. The property also boasts the city’s largest naturally lit swimming pool, situated at the impressive rooftop health club and spa, The Peak, access to the private Cadogan Gardens and destination restaurant La Maison Ani.About the Job:An opportunity has arisen for a Front of House Team Leader to join us Jumeirah Lowndes Tower. The main duties and responsibilities of this role include:Overseeing the team's daily operations, motivating and guiding them to achieve organizational goals.Creating and enforcing timelines to meet targets and delegate tasks effectively.Demonstrating compassion, honesty, and integrity in all actions to set a positive example for the team.Ensuring all personnel, clients, and guests are greeted and attended to professionally and discreetly.Briefing staff on duties before shifts and compile duty rosters, making changes as necessary.Preparing reports and maintain appropriate filing systems for accurate record-keeping.About You:Problem solvingLeadership and team management skillsCreativeProject Management SkillsBesides generous F&B benefits and reduced hotel rates across our hotels globally, this rolehas excellent employee benefits making the role attractive to high performers and anyapplicant who like to associate her/himself with one of the most luxurious brand in thehospitality industry. This includes…ImmediateExtra Holiday for significant birthday (21, 30, 40, etc.)Life InsuranceJumeirah Perks Website Access – DiscountsF&B and Spa Treatment DiscountsDry Cleaning of uniform or Business attireMeals on DutyEmployee Assistance ProgramWellness Benefits – Chiropodist, Flu Jabs, and more!Taxi Service After HoursIf you feel like you would be a match for this role please apply today. Please note, all applicants must have full UK rights to work.
Job Title
Front Office Team Leader - Knightsbridge, London