Job Title

Our current vacanciesIf you want to be part of the Royal Free London team, search our current vacancies below to find the job for you. Main area Colposcopy Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (09:00 - 17:00) Job ref 391-NMUH-7173566 Site North Middlesex University Hospital Town Edmonton Salary £29,176 - £30,225 Per annum inclusive of HCAS Salary period Yearly Closing 16/06/2025 23:59 The North Middlesex University Hospital NHS Trust is a medium-sized acute and community trust with over 525 beds and over 600 community staff, serving more than 600,000 people living across Enfield and Haringey and the surrounding areas, including Barnet and Waltham Forest. The hospital has been on its present site for over 100 years and was established as an NHS trust by statute in December 1990. The Trust’s services are provided on the North Middlesex University Hospital site as well as a range of community sites across the London Borough of Enfield, including at partner hospitals. They provide services in collaboration with a range of partners, including local GPs, acute, mental health and other community health service providers across North Central London. In the year ending 31 March 2022, the Trust reported a turnover of £419.7m and employed almost 4,000 staff. Following the transfer of Enfield Community Services on 1st April 2023, this has increased as we have welcomed over 600 new staff including District Nurses, Community Matrons, Community Physiotherapists, Psychologists and many more across a wide range of adult and children’s community services in Enfield. It is an exciting time to join North Mid as we continue our journey to become an integrated care organisation to deliver high quality, seamless care in our local communities, with a focus on tackling health inequalities. Job overviewThe post holder will be the point of contact for all administrative issues relating to patients’ hysteroscopic examination and pathway of care. The post holder will work as part of a multi-disciplinary team and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly. The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact. To provide a consistent approach across the Trust, Standard Operating Procedures (SOPs) will describe how the functions of the role will be carried out, along with the timescales to which are to be adhered. The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway. The post holder should be able to cross cover within Women’s Services Department and to work shift patterns.Main duties of the jobProcess and log all referrals from all sources in line with Trust Access & Administration Process Policy and specialty Standard Operating Procedures (SOPs). Schedule appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the right treatment/diagnostic clinic to ensure that they are seen by the most appropriate clinician first time and for subsequent follow ups in gynaecology outpatients. Be pro-active in adding all referrals to the Colp/Vulval/Hysteroscopy system (MediScan). Clinic management – cancel and block clinics for annual and study leave, ensuring that Trust targets are not breached. Ensure that any diagnostics and investigations that are required as part of the patient path Full duties in job description. Working for our organisationNorth Mid is part of North Central London integrated care system – consisting of the NHS and Local authority organisations in Camden, Islington, Barnet, Enfield and Haringey. As with other ICS’s, we are working increasingly closely with partners and indeed many of our financial and performance objectives are measured at this system level. Whilst all organisations remain as standalone, statutory bodies we have an ICS infrastructure for making shared decisions and agreeing shared approaches. We are proud of our staff and want to ensure their training allows them to provide excellent clinical care. We are also a training unit for medical students from UCL and St George’s University Grenada, and for nursing and midwifery students from Middlesex and City Universities. Detailed job description and main responsibilitiesProcess and log all referrals from all sources in line with Trust Access & Administration Process Policy and specialty Standard Operating Procedures (SOPs). Schedule appointments, ensuring that capacity is proactively and efficiently used. This includes booking patients into the right treatment/diagnostic clinic to ensure that they are seen by the most appropriate clinician first time and for subsequent follow ups in gynaecology outpatients. Be pro-active in adding all referrals to the Colp/Vulval/Hysteroscopy system (MediScan). Clinic management – cancel and block clinics for annual and study leave, ensuring that Trust targets are not breached. Add ad-hoc clinics/clinic slots as required. Ensure that any diagnostics and investigations that are required as part of the patient pathway have been requested and that the results are available for all consultations. This will include those that are carried out at other Trusts Co-ordinate patient requested cancellations and re-book to ensure patients who need timed reviews and monitoring are seen in a timely fashion . Full duties in job description. Person specificationEducation and QulificationsCustomer Care or acquired equivalent experience GCSE or equivalent standard of education Skills and AbilitiesAccurate data entry, typing and checking skills Ability to communicate effectively with people at all levels Ability to use own judgement to resolve problems Ability to plan, organise and accomplish a variety of concurrent assignments Demonstrate ability to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales Understanding of patient priorities and performance target related to appointment and waiting times Knowledge of healthcare administrative systems and processes Knowledge of medical terminology ExperienceExperience of using IT systems and patient data systems Experience of scheduling outpatient appointments Experience of working with patients and providing information regarding their appointments Personal QualitiesAbility to maintain a professional approach at all times ValuesDemonstrable ability to meet Trust values We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received. You will only be contacted by the Recruitment Team via email if you are shortlisted for this post. Please ensure therefore that you check your e-mail account regularly. Please note in order to progress your application, your data will be processed by our 3 rd party recruitment providers – North London Partners Shared Service, (NLPSS) who conduct recruitment activities on behalf of NMUH. If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verifiedremotely(in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit NMUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of NMUH will have their original documents verified using this technology. By applying for this post you are agreeing to NMUH transferring the information contained in this application to its preferred applicant management system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems. By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we want you to complete your e-learning modules prior to joining our organisation. If you are an EU/EEA citizenwho does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK. If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under theUKVI points based system Employer certification / accreditation badgesThe postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.#J-18808-Ljbffr