Social network you want to login/join with: About UsLoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Merchants use LoyaltyLion to increase customer engagement, retention, and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 spent on the platform. Currently, LoyaltyLion works with over 10,000 small and medium-sized retailers. Our mission is to help them succeed in the age of Amazon by offering a better customer experience where customers feel valued, rather than just another number. It’s been an incredible two years for LoyaltyLion. We closed significant funding last year and another $12m this year, growing from 40 to over 100 employees. We’ve expanded our leadership team and achieved recognition in the Deloitte Fast 50 and FT1000. This is just the beginning of our growth trajectory. The Role We are looking for a Site Reliability Engineer to join our team and support our growth. Working with our SRE Lead, you will ensure the reliability, availability, and performance of our platform's infrastructure and systems. You will also support our Data team with provisioning and tuning our Data platform, and help our development teams optimize their applications and CI/CD pipelines. This is a fully remote position within the UTC-0 and UTC+2 timezones. Some of the things you'll be doing Delivering clean, architecturally sound, maintainable, and secure infrastructure. Working closely with AWS infrastructure, particularly data services, to support database scalability and availability. Supporting engineering teams with infrastructure needs and platform support. Conducting performance tuning to optimize database performance and data processing efficiency. Implementing observability systems for infrastructure and data to ensure reliability, find areas for improvement, and proactively assess risks. Maintaining infrastructure with code, using Terraform to optimize AWS infrastructure. Documenting and promoting DevOps best practices across the engineering team. Conducting proofs-of-concept on new technologies and evaluating their fit for LoyaltyLion. Participating in blameless post-mortems to learn from incidents and prevent recurrence. Automating manual tasks to enhance efficiency. Implementing observability tools to continually improve platform performance. What we’re looking for 4+ years of experience with AWS. Deep knowledge of infrastructure as code using Terraform. Experience with agile development practices. Proficiency in observability & monitoring tools like DataDog & Cloudwatch. Bonus: experience with low latency, high-frequency transaction systems. Bonus: experience with data engineering tools like Redshift, Glue, Airflow, Athena. Strong problem diagnosis skills across various system levels. Ability to write clear, concise documentation. Our Stack AWS, Docker, ECS (Fargate), DataDog, PagerDuty, Postgres, Redshift, Terraform, Ansible, Packer, Bash, Ruby, Python, Buildkite. The engineering team works remotely, with an option to work from our HQ in Farringdon. Interview Process TA Screen Technical Overview & Value-based interview Technical Session & Q&A with Engineering Team Meet the CTO Benefits Flexible and remote working options. 25 days holiday + bank holidays + carry-over policy. Equity for all permanent employees. Company events, home office budget, cycle scheme, employee assistance, private medical insurance, and learning budget. Join during a major growth phase in ecommerce loyalty software. Tech equipment including MacBook and accessories.#J-18808-Ljbffr
Job Title
Site Reliability Engineer