Medefine Education is a multi-award-winning mentoring and education platform that helps international students aged 12–18 gain admission into the world’s top medical schools. With a presence in London, Dubai, and Hong Kong, we combine academic excellence with future-focused mentoring, delivered by world-renowned doctors, scientists, and tutors from top institutions such as UCL, Cambridge, and Oxford. Learn more: We are now seeking a dynamic, tech-savvy and proactive Education Operations Manager to join our growing London team. This is a fast-paced, hands-on role at the heart of our student success journey, supporting our education programmes and ensuring smooth operational delivery. We are looking for someone who is: ·Exceptionally organised with strong attention to detail ·Proactive and self-motivated, with a bias for action ·Digitally fluent, with an interest in learning and applying new tech tools (e.g. AI platforms, automation tools, CRMs) – no formal IT qualifications required, just curiosity and a willingness to learn ·A strong communicator, comfortable liaising with high-achieving students and families ·Eager to grow, with opportunities for career progression in a dynamic education business WHY JOIN MEDEFINE?·Be part of an innovative, growing education company with global impact ·Work with a passionate, high-performing team of doctors, scientists, and tutors ·Enjoy meaningful work supporting the next generation of healthcare leaders ·Opportunities for training, development, and taking on new responsibilities as the company scales DUTIES & RESPONSIBILITIES STUDENT ENROLMENT Initial online inquiry handling (WhatsApp, email, via website) Application review, academic assessment and orientation of new students Student application progress tracking Contract preparation and signing ONBOARDING Student and parent portal account setup System access provisioning Payment calendar creation and monitoring TECHNOLOGY AND SYSTEMS MANAGEMENT Operations system evaluation and selection for student enrollment and onboarding Operational workflows streamlining and automation of administrative processes Database management Student information system administration and maintenance Data analytics and reporting dashboard management Performance metrics tracking across operational platform ACADEMIC PROGRAMME SUPPORT Class scheduling and coordination assistance Academic progress tracking and performance assessment New tracking system for recruitment of tutors for future tutoring and mentoring ONGOING MENTORSHIP AND PERSONAL SUPPORT Project, Research and Work Experience opportunity coordination CLIENT RELATIONS Overall student monitoring Parent relationship management Issue handling and support provision Payment tracking, repeat onboarding and renewals management Prepare and distribute student progress reports and distribute them to parents OPERATIONAL MANAGEMENT Manage platform for the enrolment and onboarding of students Shared Outlook Inbox management Student feedback collection and analysis Parent feedback collection and analysis Regional payment processing IT systems and platforms management Learning management system administration Clinical and Research internship communication support EXTERNAL RELATIONSHIPS Hong Kong, UAE, and Singapore Conference Management assistance MEDICAL SCHOOL APPLICATION SUPPORT University application timeline planning and document preparation Reference coordination Application submission support Post-application follow-up Medical school transition preparation POST A-LEVEL RESULTS SUPPORT Graduation transition planning University application outcomes tracking University enrollment support Post-graduation follow-up “White Coat Day” organisation assistance SALARY RANGE:£30-40k per year LOCATION:Mainly remote, monthly travel to London for meetings, conferences etc Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Management and Manufacturing Industries E-learning Referrals increase your chances of interviewing at Medefine Education by 2x Sign in to set job alerts for “Operations Manager” roles.United Kingdom $100,000.00-$150,000.00 2 days ago London, England, United Kingdom 3 days ago London, England, United Kingdom 2 days ago The Vale Of Glamorgan, Wales, United Kingdom 2 days ago Field Operations Manager (FTC to end of Sept 2025) - W. 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Job Title
Education Operations Manager