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This is a London-based role - applicants not living in London should not apply.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Salary: 28,000 - 32,500Location: LondonClosing date: Friday 4th July, middayHow to apply: please send your CV and covering letter outlining how you meet the requirements and skills of the role to hello@steplab.coNB: CVs will not be accepted, applications must be supported by a covering letterAbout SteplabAt Steplab, were on a mission to transform the lives of young people by giving their teachers simple, effective and powerful tools to systematically improve. We use the best available research on teacher education and Instructional Coaching to create content and build tools that enable every teacher to become a coach.We are a web-based content, tools & systems provider, providing coaches with the content & tools to deliver high quality Instructional Coaching and improve their coaching knowledge & skills. We provide leaders with exceptional data on the quality and content of their coaching programmes, along with systems to effectively improve the quality of their coaching programme & culture of their school. Finally, we equip T&L leaders with the content & knowledge to build their own highly effective shared language to drive Instructional Coaching and teacher development.About the RoleWe are looking for a London-based Operations and Administrative Assistant with at least 1-2 years of experience in an administrative or related role. Ideally, with experience working in the education sector.Key ResponsibilitiesOrganising and responding to user enquiriesCRM entry and managementOperational and administrative support in the planning and delivery of Steplab eventsOffice managementManaging and updating content on our platformSupporting the wider Steplab team in delivering projectsSkills and experienceEvidence of at least 1-2 years of administrative experience, ideally in a school setting, e.g., school reception or office roleHave a high standard of written and verbal communicationsHave very high attention to detailExperience in CRM and data managementProficiency in using Microsoft suiteHave exceptional organisation, planning and administrative abilities, including the ability to prioritise own workloadExperience of working in fast paced environment with high performing teams.Our productivity tools include Notion, Slack, Google Workspace and more. Youll be given a MacBook Pro.Your teamSteplab at the moment is a team of over thirty highly motivated and dedicated individuals.You would be directly line-managed by Abbie BoyleWhats great about Steplab? Fantastic career progressionWere on a journey to become the most impactful teacher training tool in the world. As part of this journey, we will be recruiting a larger team. As an early member of this team, youll be in a unique position to develop your career as we grow, and to help lead our growing team. 28 days of paid leave(Not including bank holidays!) We think everyone who works at Steplab should have plenty of time to recharge and enjoy life outside of work. We only ask that holidays are kept to around two weeks maximum at a time, and that youre considerate of when others on your team are off. Fun, fast-paced startup environmentOur priority is creating powerful content & tools for teachers. But we also care about doing this with integrity, pushing ourselves to continually learn, and having a laugh along the way. We are a small, high-performing team who care about our mission, but also want to work in ways that ensure we get to live our best lives. Private Healthcare InsuranceWe offer private medical insurance designed to cover treatment of new medical conditions. From seeing a specialist for fast diagnosis, to having a comfortable private hospital stay. Provided by Vitality. Steplab is used by over 10% of all UK schoolsFAQsWhats the remote working policy?We have an office in central London, in Highbury and Islington. We tend to come in around once per month, but were really flexible if you want to come in more than that. If you want to come in 5 days a week, thats fine too. Youll just get to meet the whole team more regularly!Will I get to spend any time in schools?We believe that the entire Steplab team, whether you work in technology, support or teacher training, should get to experience the good Steplab does, day in day out, hands-on. Thats why we make sure that the entire team gets to spend some time in schools, seeing how Steplab works. We believe this is how we make a product that really works.Do you have an office dog?Of course! Mosi lives with our CTO, Ben, and she often comes to the office with him and Myrtle lives with Abbie and occasionally gatecrashes!