Job Title

Lettings & Sales Co-ordinatorThe information below covers the role requirements, expected candidate experience, and accompanying qualifications.Are you a confident, organised, and customer-focused property professional looking to take the next step in your career? Were looking for a Lettings & Sales Co-ordinator to join our dynamic team and support the smooth running of our lettings, sales, and property management services.This is a varied and fast-paced role ideal for someone with experience in estate agency, lettings, or property sales who enjoys building relationships, providing excellent service, and ensuring properties are managed to a high standard.Key ResponsibilitiesConducting Property Viewings & Sales AppointmentsArrange and attend property viewings and sales appointments in a timely and professional mannerConfidently present properties to prospective tenants and buyers, offering detailed knowledge of the property, local area, and tenancy or sale termsAssess suitability of applicants and provide timely feedback to landlords or the lettings/sales managerFollow up on viewings to gather feedback and support the conversion of interest into successful lets or salesManaging Tenant Check-InsPrepare documentation such as tenancy agreements, compliance certificates, and deposit protection paperworkEnsure tenants understand their responsibilities and provide a smooth move-in experienceRecord meter readings and issue keys and welcome packsUpload all relevant records accurately to the CRM systemOverseeing Tenant Check-OutsArrange and attend check-out appointments professionallyCompare property condition against the initial inventory and report discrepanciesRecord meter readings, collect keys, and generate check-out reportsAssist with resolving end-of-tenancy disputes in a fair and efficient mannerNew Property Onboarding & Landlord LiaisonVisit and assess new properties for rental or saleAdvise landlords and vendors on market value, demand, and legal complianceCoordinate photography, compliance checks, and marketing preparationMaintain regular communication with landlords and vendors regarding progress, feedback, and property conditionProperty InspectionsConduct interim inspections during tenancies to ensure compliance with agreementsIdentify and report maintenance or health & safety issuesShare findings and recommendations with tenants and landlordsAdditional DutiesCarry out general administrative and team support tasks as required to ensure smooth operationRelevant experiencePrevious experience working in a lettings, sales, estate agency, or property management environment with a good understanding of the lettings and property sales process, tenant and buyer lifecycle, and relevant legislation.Aptitude, skills and abilities Strong organisational skills and the ability to manage multiple properties and tasks simultaneously.Personal attributesExcellent verbal and written communication skills, with a professional and customer-focused approach.Salary: 30,000Hours of work: Monday to Friday 9am to 5pm (flexibility required)Location: WirralPlease apply with cover letter & CV. Suitable candidates will receive a response within 7 days