Job Title: Business Analyst | Experience: 5+ yrs | Location: UKRole Overview:We are seeking a highly skilled and experienced Business Analyst to join our services transformation team. The ideal candidate will play a pivotal role in bridging business needs with technical solutions, focusing on the integration of customer-facing applications with SAP and other systems.Key Responsibilities:· Collaborate with business stakeholders to understand and document current processes and integration needs between customer-facing application and SAP.· Facilitate workshops, interviews, and walkthroughs to gather detailed requirements and validate solutions.· Translate business requirements into clear and actionable epics and user stories for development teams.· Analyse and map end-to-end business processes, identifying integration points and data flows.· Maintain traceability of requirements throughout the project lifecycle.· Work closely with architects and developers to understand and validate API specifications and ensure alignment with business goals.· Support UAT planning and execution by defining test scenarios and acceptance criteria.· Act as a liaison between business users and technical teams to ensure seamless communication and delivery.Required Skills & Experience:· Experience as a Business Analyst in enterprise environments.· Excellent communication, stakeholder management, and documentation skills.· Proficiency in tools like Azure DevOps, Confluence, and process modelling· Experience working in Agile environments (SAFe) with hands-on experience in writing epics and user storiesGood to have· Exposure to customer-facing SaaS applications using APIs with SAP, Microsoft Dynamics 365, DocuSign, Azure Entra, and other enterprise systems.· Familiarity with the utilities sector, particularly water companies
Job Title
Business Analyst