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DAMP COORDINATORLocation: Fulham, London The RoleThe Damp Coordinator plays a pivotal role within the Damp Division at Environ Property Services, based at our Fulham HQ.Reporting directly to the Operations Manager, the coordinator ensures the seamless management of client inquiries, survey bookings, job scheduling, and project delivery.We’re looking for individuals who align with our mission to solve complex property issues proactively, share our vision for trusted, high-performance service, and embody our core values of integrity, craftsmanship, communication, and collaboration.About Us: Environ Property Services is a well-established and dynamic company that specialises in Damp, Roofing, Drainage, Pest Control and Restoration! We are a family run business operating in the heart of Fulham, and we have a reputation of providing exceptional services to our customers.Our innovative and fast paced company prides itself on cultivating an incredible team of motivated individuals who have a passion for excellence.Are You Ready to Make a Real Impact? Tired of the same old routine in your current role? Feeling like just another cog in the machine?Break free from the mundane and step into a world where your work truly matters! Join Us in Preserving London's Iconic Landmarks!Mission Statement “We solve complex property problems — damp, drainage, pests, roofing, and period restorations through a coordinated team of skilled professionals who communicate clearly and fix issues at the root cause.Our multi-division structure is built to support one another, ensuring every solution is holistic and long-lasting.Our mission is to become London’s most trusted property services company for property managers. We believe property care should be proactive, not reactive — driven by great people, great systems, and divisions that collaborate to solve the real problem”Our Vision“To become London’s most respected and reliable property services brand—where trustedworkmanship meets high performance, and every team member operates at Priority Greenstandard in client care, craft, and company culture.”Our Values Our culture is our competitive advantage. It sets the tone for performance and shapes how we are perceived externally. In alignment with our Mission and Vision, the following core values are non-negotiable - We are committed to hiring, developing, and retaining individuals who consistently embody Communication, Integrity, Craftsmanship, Proactivity, Humility and Respect, Collaboration, and Responsibility. Minimum Requirements: Minimum of 3 years proven background / experience in scheduling, coordinating and project administration within the property services, construction or facilities management industries. At least 2 years damp experience is preferred.Strong organisational skills with exceptional attention to detail and accuracy.Excellent written and verbal communication skills with a clear client-facing manner.Demonstrated experience managing job bookings and tracking systems (Podio experience preferred but not essential as full training provided).Professional telephone manner with the ability to handle both client inquiries and contractor liaison.Ability to manage multiple priorities while maintaining composure and accuracy.Proficient in Google Workspace and comfortable using CRM or project management platforms.Proactive, solutions-focused mindset with a commitment to delivering high service standards.Duties & Responsibilities: The role serves as the primary point of contact between clients, surveyors, tradespeople, subcontractors, and internal teams.Responsible for maintaining high standards of communication, operational efficiency, and project documentation.Delivering an outstanding client experience and supporting the company’s reputation for excellence.Manage incoming client inquiries and convert them into scheduled damp surveys and works.Book and coordinate damp surveys, ensuring timely delivery of reports to clients.Liaise closely with surveyors to ensure they are briefed for all jobs and reports are completed accurately.Track and follow up on quotes, manage approvals, and convert successful quotations into scheduled works.Coordinate damp works projects—confirm tradesmen availability, order materials, arrange access, and manage project progress through to completion.Provide regular project updates to clients, ensuring expectations are managed and satisfaction is maintained.Maintain up-to-date job records and documentation in Podio.Track profit margins, issue invoices, and follow up on payments in line with company terms.Act as the key communication point for all parties involved in damp works—including clients, internal staff, subcontractors, trades, and suppliers.Ensure compliance with company processes and procedures for financial accuracy, safety, and operational efficiency.What We Offer:Fixed Hours with Overtime Options: Work from 8 am-5 pm, Monday to Friday, (option to work Tuesday to Saturday) with the opportunity for overtime at enhanced rates.Competitive Salary: £28 000 per annum, with additional earning potential through commissions.Professional Growth: Continuous personal and professional development opportunities.Benefits: PAYE contract, pension, 28 days paid holiday (inclusive of bank holidays), staff uniform, Company events, Employee discount, Health & wellbeing programme, Referral programme.Dynamic Work Environment: Be part of a young, fast-paced, and dynamic team making a real difference in London.If you're ready to take your career to new heights and be part of a team that's transforming London, one property at a time, we'd love to hear from you. Apply now and join the Environ Property Services Ltd family!Contact UsWeb: YouTube: Environ Property Services Ltd ChannelFeel free to follow us on LinkedIn