Job Title

ICL, Hammersmith Campus | Full Time | Competitive SalaryDo you have steam experience? Are you a hands-on leader with a passion for technical excellence, stakeholder communication, and delivering high standards across complex environments? We’re looking for an experienced Technical Operations Manager to join our Facilities team at Imperial College London (ICL), overseeing critical operations across the Hammersmith and White City Campuses, as well as remote medical sites.This is a pivotal role within our contract management team — ideal for someone who thrives in a multi-site, regulated environment and can balance engineering insight with strong operational leadership.What You’ll Be DoingLead and manage a Multi-Site Supervisor, overseeing performance, absence, holidays, and staff development.Manage third-party contractors on-site, including permit control, RAMS review, and compliance checks.Be the main point of contact for technical and operational issues, ensuring transparent communication with all stakeholders.Drive a culture of safety and quality, with a strong focus on H&S compliance across all sites.Collaborate with planning and support teams to ensure proactive maintenance scheduling and smooth operational delivery.Escalate maintenance risks and contribute to commercial development opportunities through minor works and innovation.Actively contribute to peer learning and continuous improvement across the contract.What You’ll Need to Succeed:Skills & Experience:Must have Steam experienceStrong background in multi-site technical operations and facilities management.Proven people management experience, with the ability to mentor and lead by example.Confident communicator across all levels, particularly with client stakeholders.Solid understanding of engineering principles (mechanical, electrical, or controls).Experience working in regulated environments such as healthcare, laboratories, or sterile settings.Proficient in using CAFM systems, Microsoft Office, and mobile work platforms.Qualifications:IOSH Managing Safely (essential)NEBOSH General Certificate (desirable)HNC in Building Services Engineering (required)Degree in a relevant engineering discipline or a recognised apprenticeship (desirable)Why Join Us?You’ll be part of a highly professional, supportive team working within a world-class academic environment. We offer the opportunity to make a real impact in the smooth running of vital research and healthcare infrastructure. You’ll also benefit from development opportunities and the satisfaction of working on sites where innovation and excellence are the norm.We Offer25 days annual leave + bank holidays (with option to buy 5 more)Matched pension (6–8%)Life Assurance & Private Medical Insurance (after 12 months)Flexible benefits including retail discounts, electric car scheme, wellbeing supportRecognition & referral bonus programmesVolunteering day & Employee Assistance ProgrammeAt Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.Ready to make your next move?Apply now to join a team where your expertise and leadership will make a real difference.#Dalkiafacilities