We are thrilled to announce an exciting opportunity for a dynamic and highly motivated Guest Services Manager to join one of the event & office spaces at Saint James in London. This is an exceptional chance for someone with a background in luxury hospitality.Key Responsibilities:Deliver exceptional customer service with a focus on creating memorable, personalised experiences for our clientsLeading, motivating, and developing the Front of House team (2 Hostesses) to maintain a consistently high standard of service and ensure exceptional customer experiencesMaintain smooth, efficient daily routines—from rostering to service delivery.Ensure areas are impeccably presented and well-maintained.Assist in sales & marketing events within the company.About You:Proven experience as a Guest Services Manager or in a guest-facing role within a luxury hotel or similar environment.Fluency in English is essential.Exceptional communication, interpersonal, and guest service skills.What You’ll Receive:A competitive monthly gross salary of £45,000 and benefits.Opportunities for career advancement across the company.Ongoing training and personal development.If you're ready to embark on an exciting journey in the heart of London, we look forward to hearing from you!
Job Title
Guest Services Manager