Job Title

We are seeking a proactive and detail-oriented Credit Controller to manage our receivables process, ensure timely payments, and maintain strong customer relationships. This role plays a key part in ensuring healthy cash flow and supporting financial accuracy across the business. This position offers hybrid working, requiring 2 days per week in the office Key Responsibilities: Monitor and manage the collection of outstanding customer balances. Generate and review aged debtor reports regularly. Proactively contact customers to chase overdue payments and resolve outstanding queries. Maintain accurate records of communications and actions taken in the credit control system. Liaise with internal departments to investigate disputed invoices and resolve queries promptly. Allocate incoming payments against customer accounts and reconcile discrepancies. Provide customer statements, credit notes, and invoice copies as needed. Prepare weekly cash collection forecasts and highlight potential risks to the finance team. Assist with setting up new customer accounts and conducting credit checks. Recommend accounts for legal action where necessary and support enforcement processes. Support month-end closing activities related to accounts receivable. Qualifications and Skills: Previous experience in a Credit Control or Accounts Receivable role (minimum 2 years preferred). Strong organisational and problem-solving skills. Excellent communication and negotiation skills, both verbal and written. High level of attention to detail and accuracy. Proficient in Microsoft Office, particularly Excel. Experience with accounting software (e.g., Sage, SAP, Dynamics, or similar). Ability to work under pressure and manage multiple priorities. Desirable: Experience working with international clients and foreign currencies. Familiarity with ERP systems such as Microsoft Dynamics or Great Plains. Work experience within the HR, logistics, or relocation sector would be advantageous