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Housing Options Resettlement Worker (Immigration Lead) - 22.5 hoursJoin to apply for theHousing Options Resettlement Worker (Immigration Lead) - 22.5 hoursrole atTorbay Council Housing Options Resettlement Worker (Immigration Lead) - 22.5 hours3 days ago Be among the first 25 applicants Join to apply for theHousing Options Resettlement Worker (Immigration Lead) - 22.5 hoursrole atTorbay Council Get AI-powered advice on this job and more exclusive features. DescriptionJob Description & Person Specification >We are dedicated to helping people who are facing homelessness. The demand for our Housing Options Service is increasing and we think it will continue to do so. Application Deadline:27 June 2025 Department:Adults & Community Services Location:Torbay Council Compensation:£27,711 - £30,060 / yearDescriptionJob Description & Person Specification >We are dedicated to helping people who are facing homelessness. The demand for our Housing Options Service is increasing and we think it will continue to do so.Often through no fault of their own, more and more people are finding themselves at risk of homelessness. The housing market and lack of affordable options make it challenging to help people find the homes they need.We are determined to change how we respond to homelessness in Torbay. We know we need to develop our service due to increased demand and are committed to developing creative and innovative ways to prevent and relieve homelessness. We want to shift from a reactive offer of help when people are in crisis to be proactive in our prevention activity. We want our approach to empower and enable our clients and the people working with them to find resolutions to the situations they face.We are investing in additional resources to make sure we deliver our aims and we have an exciting opportunity to join our team as a Resettlement Officer specialising in immigration.We are seeking an individual who has either a proven track record of working within a challenging frontline housing service, or has transferable skills, particularly in customer service settings. You will be based in our Housing Options Team and will be an initial point of contact for those at risk of imminent homelessness. The aim of the role is to prevent and relieve homelessness by advising clients of their tenancy rights, help negotiations with landlords and agents, as well as brokering alternative arrangements.We need someone who is:An excellent communicator who will give clear and concise advice to customers and landlords. A good listener who will be empathetic when helping customers facing challenging personal circumstances. A team player who can display our core values and behaviours. Great at case management skill, has an eye for detail and can prioritise their work in a demanding environment. A natural problem solver who can think creatively to offer resolutions.When filling out your application, please refer to the person specification. Please give us examples of how you meet the essential criteria. You will be shortlisted according to these criteria.If you would like to be a part of our journey to change how we deliver our service and provide better outcomes for those facing homelessness, then we want to hear from you.This post requires a Standard Criminal Level Check. This will show details of all spent and unspent convictions and adult cautions that have not been filtered in line with legislation.This position is for a fixed term of 18 months from the start date.If you are viewing this advert on a job board, you can access thefull job descriptionby placing the below URL into your browser: an informal chat please contact Nick Holland on 01803208719 or are expected to be conducted during the week commencing 30th June 2025.Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.SkillsEssential:To be able to use effectively a range of modes of communication including verbal, email, telephone, formal and in formal reports and in presentations taking into account issues of confidentiality. Good organisational ability, particularly self-organisation, ability to see tasks through to a successful conclusion.This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.KnowledgeEssential:Knowledge of the roles and responsibilities of Statutory and voluntary agencies and experience of liaising with them. Knowledge of how to access accommodation and rent a property.Experience & QualificationsEssential:Demonstrate experience of successful partnership working leading to positive outcomes. Experience or working collaboratively with other professionals and agencies.Seniority levelSeniority level Entry level Employment typeEmployment type Contract Job functionJob function Other Industries Government Administration Referrals increase your chances of interviewing at Torbay Council by 2x Get notified about new Housing Specialist jobs inTorquay, England, United Kingdom . 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