Job Title

Site Operations & Transport Manager Sector: Recycling & Waste Salary: £50,000k - £55,000k package Qualifications: WAMITAB / CPC Location: Middlesbrough – Teesside - A19 - Stockton Full time permanent This is an excellent opportunity to join a growing waste and recycling business. You will Lead site operations and manage a small a fleet of vehicles ensuring customer service - optimisation, costs & delivery times are all met. You will have full responsibility of site operatives, drivers, fleet management, health & safety + compliance ensuring all KPI’s are achieved. Key Areas: - * WAMITAB recycling & waste qualification * Leadership, people, machinery & fleet Management * Commercial approach – P&L focused * Compliance, health & safety, incident / accident investigations * Customer Service * CPC qualification – not essential The key responsibilities: - * People management - effective performance management, coach & support * Manage workflow hitting daily targets, pick-ups, deliveries * Customer – develop and maintain productive relationships with regional customer sites and representatives. Ensure relevant KPI’s are prepared and targets for performance reviews are met. * Act as main point of contact on a regional level to develop and exceed customer expectations. * Customer Service – Responsible for the delivery of a high standard of Customer Service against agreed targets. * Financial – Responsible for ensuring agreed targets are met within the P&L (overall revenue, logistics earnings / costings, client & team management * Sales maximisation – Responsible for continual sales maximisation by means of regular contact with all customers * Team management – site operative and drivers * Leadership & Management - Responsible for all aspects of L&M. Performance Management, coaching, mentoring, engagement, development & communication. * Manage internal and external customer service against a standard set of KPIs & budgets * Adherence to all maintenance related activity working closely with the operations team to achieve full compliance * Hold disciplinary and grievance hearings in line with company policies. Person Specification: - * Previous experience of working within a supply chain logistics environment * Previous experience of recycling & waste site operations * Good knowledge of Microsoft / Excel applications * Senior management and investor meetings