Job Title

Employment Specialists Ltd is delighted to be recruiting for a Personal Lines Account Handler to join an established insurance business in Ipswich. This is a newly created position focused on providing exceptional service while developing new business opportunities. Key Responsibilities as Personal Lines Account Handler Handle a diverse range of new business enquiries across multiple channels (telephone, email, post) Conduct comprehensive fact-finding to understand customer needs and provide tailored insurance solutions Develop existing client relationships to maximise growth through conversions, cross-selling and up-selling Contribute to divisional business plans and budget targets Work within company systems and procedures to maintain high service standards Review policy documents for accuracy and coverage Maintain detailed client records with information from insurers and customers Represent the division professionally to Clients, Insurers and other stakeholders Support colleagues across the division as required About You Highly organised with excellent time management skills Self-motivated with a proactive approach to work Capable of effectively managing multiple priorities Strong interpersonal and communication abilities Technical knowledge in Personal Lines insurance (Motor, Home) would be advantageous Commitment to professional development and willingness to work towards Cert CII qualification You'll be joining a busy, successful team where your contribution will be valued. The ideal candidate will be highly motivated, efficient, and ready to develop their insurance career in a supportive environment. What's On Offer Competitive salary Company bonus scheme Comprehensive benefits package (details available upon request) Professional development support Stable office-based position in Ipswich TPBN1_UKTJ