Job Title

ProAmpac is a leading global flexible packaging company with a comprehensive product offering. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We continue to grow and would love for you to join our team!Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.The QA Technician will work as support to the Quality and Hygiene management team, supporting the overall department functions with internal audits, third-party audit support, and compliance management.Key tasks include handling customer complaints, returns, and enquiries, locating retained samples for investigation and re-testing, working with all departments to assist in the maintenance of the product safety and quality management system, and assisting with documentation and monthly stock takes.Essential Duties and TasksInternal auditing on Quality, Health & Safety and environmental systems.Involvement in 3rd party audits.Logging and investigation of customer complaints and arranging collections where required.Dealing with customer returns in a timely manner to enable complaints to be closed in a timely manner and ensuring any non-conforming product is controlled according to the requirements of the standards.Assisting with onboarding of employees through food safety inductions and other relevant site based inductions as and when requiredDealing with customer questionnaires and enquiries.Collation of required paperwork and information to comply with the systems.Aid in monthly stock takes on 1st of every monthQualifications & Experience Preferable experience with ISO9001 and BRCGS Packaging Materials Global Standard Preferable experience with internal auditing and HACCP Proficient in Microsoft Office Ability to work independently and as part of a team Attention to detail Good communication and interpersonal skills A self starter, with the ability to work both independently and as part of a teamFull Time, Permanent Role. Working Monday to Friday as core working hours.Work Location: On-Site - Elsham, Brigg, North Lincolnshire.ProAmpac is an Equal Opportunity Employer!