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Join a fast-paced, international team shaping tomorrows climate solutions.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.At LFB UK, we dont just build climate systems we deliver comfort, efficiency, and innovation across industries. As part of LFB EMEA we are supporting clients in sectors like retail, telecom, data centres, leisure, and hospitality. With 1,100 employees across 11 European countries, our reach is global, but our team spirit is local. At our Bradford office, youll find a supportive, informal work environment with short lines of communication and a shared drive to deliver excellent results.We are currently looking for an organised, proactive, and energetic Planner to reinforce our Service department in the UK. If you're someone who thrives under pressure, enjoys juggling multiple priorities, and is passionate about delivering top-quality service, this is the role for you.Your Role: Mastering the Art of Service CoordinationIn this role, you'll become the beating heart of our Service team, responsible for organising and optimising the working days of our field engineers. Youll be the key contact point for both internal and external stakeholders when it comes to maintenance, repairs, and urgent callouts. That means every day will be a little different and thats exactly how you like it.Your responsibilities will include:Handling short- and long-term planning for service engineers across the UKManaging urgent service calls on an ad hoc basisEnsuring all required materials are available on-site by coordinating with Purchasing and suppliersProcessing service orders and completing all associated administrative tasksActing as the first point of contact for clients and service engineers for all things related to planning, logistics, and serviceContinuously setting and adjusting priorities to ensure both customer satisfaction and the efficiency of our service deliveryYou will report directly to the Sales Office Manager and work closely with cross-functional teams. Our planning team works collaboratively weve got each other's backs and help out wherever needed.What You Bring to the TeamWere looking for someone who combines strong coordination and communication skills with a cool head and a can-do attitude. You should enjoy keeping all the plates spinning and making sure none of them fall.Youll thrive in this role if you have:At least 35 years of experience in planning, scheduling, or a similar logistics functionA commercial or technical mindset with problem-solving capabilitiesExcellent communication skills and fluency in EnglishStrong customer focus, the ability to stay calm under pressure, and a proactive approach to challengesA flexible, team-oriented attitude with a no-nonsense approachGood humour and a bit of self-reflection were a hardworking team that doesnt take ourselves too seriouslyWhat Youll Get from UsWe believe in giving our people the tools they need to grow. At Lennox, your voice matters and your impact is visible. Heres what we offer:A dynamic, international work environment in a close-knit, no-nonsense teamA role where you can make a real contribution to the success of our service operationsAccess to exclusive products and a respected customer baseOpportunities for personal development through training and coachingA competitive salary and excellent fringe benefits including 25 days holidayInterested? Lets Talk.For more information about the position, please contact Petra Zoon, Sales Office Manager on 01604 669 100 or send your CV and motivation letter to: hr.ne@lennoxemea.com