Job Title

Are you looking for a part-time job opportunity with focus on working on weekend days? Do you bring professional experience from the hospitality sector? Then read on to know more about this exciting job opportunity as our Weekend Operations Coordinator.Submit your CV and any additional required information after you have read this description by clicking on the application button.Who are we?Coople is a leading flexible staffing agency that connects businesses with a diverse pool of skilled workers for temporary and shift-based roles. Specialising in industries such as retail, logistics, hospitality, office, Coople offers a dynamic platform that enables companies to fill shifts quickly, efficiently and with high quality workers.With a focus on flexibility, reliability and innovation, Coople empowers both clients and workers by providing seamless staffing solutions that meet the evolving demands of the modern workforce. At Coople we believe in being Agile, Collaborative, Fair, Empowering and Passionate with the desire to make things happen.The Role:Work as a key member of our team, providing support to our clients and workers over a weekendFirst point of contact for incoming queries via phone, email and IntercomManagement of our vendor management systems Using the Coople platform to ensure the best coverage possible of our clients jobs over the weekendAssisting with the delivery of large staffing requests from key clients Collecting feedback from users on potential optimisations and improvements for our platform and services.Onboarding of new users to Coople and assistance in the growth of our worker pool Review worker profiles, previous experience and general recruitment tasks over the weekendSupporting our Cooplers reaching their goals and finding rewarding work Delivering the best service possible for our clients You will collaborate with a Customer Support Coordinator over the weekends to ensure seamless service deliveryCoordinating and organising handovers to ensure the rest of the Operations team is kept up to date on all client activities over the weekendsWorking pattern: Part-time, 27 hours per week, across 3 days Friday, Saturday, and Sunday, from 09:00 to 18:00 (including a daily 1-hour paid lunch break). Immediate start available.This role is remote; however, it is preferred that you attend our London office for training and onboarding during your first 2-3 weeks. Specific days will be arranged in advance, and some training may take place on weekdays.Skills required:Previous experience in a customer support, customer service, operations or recruitment-based role, ideally within a technology or platform-based environmentPrevious experience in the hospitality sectorStrong communication skills, both written and verbalProactive, solution-oriented, and able to handle multiple tasks efficientlyExcellent organisational skills with attention to detailExperience with vendor management systems and platform-based toolsAbility to collaborate effectively with colleagues and clientsStrong interpersonal skills and a customer-focused approachComfortable working independently and managing priorities over weekendsBenefits:Be part of a great team!Training and development opportunitiesAnnual Bonus: a discretionary cash bonus, depending on individual and firm performance, on top of the base salary mentioned aboveOption Grant: participation in the ESOP program for internal employees after the first 12 months of employmentHoliday Entitlement: for this part-time role with 27 working hours per week, you can expect 17 days of annual leave entitlement, plus public holidays as applicable in the relevant jurisdiction Your opinion matters: you can improve product, processes, and tools at Coople If you are a passionate and proactive professional who would thrive in a fast-paced tech company, then apply today!Remote working/work at home options are available for this role.