Job Title

Location: Bishop Auckland, DL14 6ADIs this your next job Read the full description below to find out, and do not hesitate to make an application.Hours of work: 37.5Contract Type: PermanentThis role exists to support ISS in its vision of becoming the worlds greatest service organisation by delivering outstanding service performance and empowering people to fulfil our customers' purpose.With a stable, long-term contract running until 2031, this is an excellent opportunity for someone seeking job security and growth.Extensive training is available, including the opportunity to progress towards AP status, with the potential for uplift as each AP qualification is completed and a formal appointment is made.Job DescriptionThe Hard Services Supervisor will be responsible for leading the operations and maintenance team, ensuring all building services are delivered to a world-class and consistent standard.This includes not only overseeing the delivery of day-to-day maintenance activities but also managing the team in line with company policies. Responsibilities span across team supervision, workforce planning, task delegation, performance appraisals, and addressing issues as they arise.With a focus on continuous improvement, this position is ideal for someone confident in leading a technical team who has a keen eye for quality and efficiency and is committed to upholding the highest standards of customer service and operational excellence.Key ResponsibilitiesSupervise maintenance and utility operations, ensuring quality standards are metAssign and manage tasks for reactive and planned maintenanceMonitor team performance and take corrective action when neededOversee the completion of PPM and work tickets on scheduleMaintain and update SOPs, MOPs, and EOPs as requiredLiaise with clients, resolve issues, and coordinate site accessManage contractors and support escalation as part of the on-call rotaProfessional and Personal Competencies/QualificationsVocational qualification in electrical discipline (e.g., C&G L3,Inspection and Testing, BS7671) or equivalentSupervisory experience preferredExperience in building services, ideally within integrated facilities managementSkilled in using hand tools and test equipmentKnowledge of electrical and mechanical equipment maintenance practicesProficient in Microsoft Office applicationsUK The CompanyISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether its hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlaceISS is proud to be a diverse and inclusive employer.ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK governments Disability Confident scheme.Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com