Job Title

Jackson Hogg have partnered with a specialist manufacturing business in the Middlesbrough area, on a Senior Quality Manager position, reporting into the Quality Director.Senior Quality Manager Responsibilities Provide support of nonconforming material (NCR) and customer complaints, perform investigations, material dispositions, and communicate with customers and/or suppliers.Facilitate supplier corrective action (SCAR) subsystem, communicate with suppliers, and follow up on investigations and corrective action planning and implementation by suppliersSupport corrective and preventive action (CAPA) subsystem, perform investigations, follow up on corrections, root cause investigations, corrective action plan, implementation, and effectiveness verification planPerform the qualification of new and existing suppliers, perform supplier audits, monitor supplier performance provide scorecards, and other related supplier management activities.Facilitate the execution of Risk Management activitiesIdentify statistically based sampling plans for inspections and testingParticipate in internal and external (ISO, MDD/MDR, customer, supplier) audits and FDA inspectionsSupport Post-Market Surveillance (PMS) activities as requiredCollect and report Quality metrics and data as requiredIdentify and implement opportunities for continuous improvementPerform other Quality System related duties as required, communicate with customers and or suppliers as needed providing compliance information i.e., RoHS, conflict materials, prop 65 etc. as needed.Interdepartmental relationships and transactionsSupport and development of the company QMSNPI project supportSenior Quality Manager Requirements Quality Engineering experience in a manufacturing or industrial environment, preferably in an FDA/ISO regulated environmentKnowledge of statistical sampling and analysisTechnical writing experienceExperience performing quality audits and utilizing manufacturing processes, techniques, and continuous improvement methodologies (i.e., Six Sigma, Lean manufacturing, etc.).Team management experience