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Job Title


B2B Technical Customer Service - Medical Equipment


Company : BMS Performance


Location : Northampton, England


Created : 2025-07-03


Job Type : Full Time


Job Description

Office based role daily in Northampton Salary- £26,000Unfortunately we can't progress your application if you will need visa sponsorship in the future. All customer service related backgrounds will be considered.PRODUCTS : Renal Replacement Solutions - Medical Capital Equipment + Consumables Market leading, international organisation with great culture Close knit team of 4 supporting clients and patients in renal care Premium quality products with tangible patient and clinician benefitsTHE JOB:First point of contact for all customers - B2B and B2CLiaising with nurses, medical engineers and estates managers in hospitals Around 80% of your time will be email based Coordinating medical equipment deliveries and replenishment Queries, quotations price requests, parts and maintenance Faults and usage issues Excel usage daily, pivot tables etcTHE COMPANY : A truly global manufacturer who excel across a range of medical disciplines! This division of the company specialises in kidney care, a portfolio of Continuous Renal Replacement Therapy (CRRT) equipment, consumables and support services.THE CULTURE : Very much an ethical organisation who have improving patient outcomes at the heart of everything they do!