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Job Title: Operational ManagerWe offer a comprehensive benefits package which includes:A contributory pension scheme to support your financial well-beingThe opportunity to grow your career through our Career Pathways and learning programmesQuick access to a digital GP and wider healthcare benefits for you and your familyExclusive travel discounts with leading providersDiscounts on grocery shopping with major retailersCinema tickets at a reduced rateCash rewards for spending and using various brandsFree wellness, mindfulness, and exercise classesSharing of discounts and offers with friends and familyOur Contract Director will be responsible for the overall efficient and effective management of their unit, providing a quality service. They will oversee the preparation, cooking, and service of food in accordance with agreed standards and specifications.Key Responsibilities:Strategic approach to managing the business through the teamCommunication, motivation, and guidance of management team and catering staffResponsibility for food and health and safety procedures in the college catering departmentPromoting the unit and acting as an advocate at all timesProven experience of managing internal and external stakeholdersDelivering client hospitality to the agreed standard and seeking feedbackIdentifying opportunities to enhance or develop the serviceOperating within budget, monitoring trends, and taking corrective action if necessaryDelivering customer requirements in line with expectationsWe are committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.About UsWe are part of a leading industry player, offering competitive pay, great perks, and unrivalled opportunities for learning and development. Join us to grow your career and thrive in a diverse and inclusive workplace.