About the Company This leading property investment and development firm specialises in commercial real estate, with a current portfolio valued in the millions. With an ambitious growth strategy, the company aims to expand its holdings to £1 billion in the next 5 years. To support this expansion, the company is building a team of experienced property professionals, committed to delivering exceptional property, facilities management, and accounting services with innovation and excellence at the forefront. The company is seeking a professional, personable, and organised Front of House to serve as the first point of contact for all visitors, clients, and employees. This individual will play a key role in delivering outstanding customer service while ensuring the smooth and efficient operation of the front-of-house and facilities. Key Responsibilities Customer Service Excellence Greeting and assisting all guests, clients, and team members with a warm and professional approach. Creating a consistently welcoming atmosphere in the reception area. Responding promptly to enquiries made in person, by phone, or via email. Anticipating and addressing the needs of visitors and clients proactively. Handling customer concerns or complaints with efficiency and diplomacy, escalating when required. Facility Management Support Ensurin...
Job Title
Front of House