Job Title

HARD SERVICES MANAGER Location: Bedfordshire Salary: 48K - 52 COMPANY OVERVIEW Our client is a respected name in facilities and building services management, with a long-standing reputation for delivering exceptional operational performance. They are now seeking a Hard Services Manager to oversee the delivery of all planned and reactive maintenance services on a large-scale distribution facility. JOB PURPOSE Oversee the delivery of all reactive and planned works on a defined site, ensuring timely completion within budget and to the highest standard. Engage with senior client stakeholders and internal teams, including MI reporting and local business planning input. Manage site-based operations to ensure optimal facility performance and compliance. KEY RESPONSIBILITIES Lead the delivery of planned and reactive maintenance works. Support and manage the engineering team including Lead Engineer, DMTs, and DMAs to meet KPIs and SLAs. Liaise effectively with clients, subcontractors, and internal teams. Track and report operational performance across all areas of responsibility. Oversee quotation processes and project delivery with both internal and client-direct supply chains. Approve and manage RAMS and other Health & Safety documentation. Develop and manage direct reports including performance management and training. Ensure compliance with all health and safety regulations and company policies. Chair both internal and client-facing meetings. Provide regular site reports to senior management. Plan and cost small works and CAPEX/asset management. Ensure effective training strategies are in place to meet site requirements. Manage and deliver the full PPM schedule within required timescales. Complete any additional duties as directed by the Regional Manager or client. PERSON SPECIFICATION Qualifications Good standard of general education City & Guilds/NVQ in Electrical, Mechanical Installation, or Carpentry & Joinery (or equivalent) CITB SMSTS (or equivalent) Desirable: City & Guilds 2391, BS7671:2018 18th Edition, CSCS/ECS Manager Card Experience Proven experience in building maintenance or engineering Knowledge of safety, quality, and environmental standards in a distribution environment At least 3 years' experience operating within a large-scale site Strong track record managing complex and demanding workloads Skills & Abilities Strong problem-solving capabilities in multi-trade environments Excellent verbal and written communication skills Strong client engagement and stakeholder management ability Report writing proficiency and ability to work to deadlines Proficient in MS Office and familiar with CAFM systems (Verisae experience desirable) Attributes Self-motivated and proactive Excellent interpersonal skills Ability to work both independently and as part of a team Flexibility in working hours Full UK driving licence required For more information or to apply, please contact Max on 07361 970076 or apply directly to this advert to receive a call back. TPBN1_UKTJ