Job Title

Due to an exciting growth period, my client is looking for a full time, permanent Claim Handler role, who will be based in their offices in Aylesbury. As part of a supportive and friendly Claims Validating team, you will be responsible for reviewing and assessing submitted work from our clients network of specialists. You will be working with local suppliers and clients to handle claims and repairs within the agreed time-frame.The position of Claim Handler will suit someone who has an excellent eye for detail, as you will be reviewing estimates and invoices and conducting final checks of claims prior to closing. You will need to have exceptional communication skills, and the ability to negotiate to keep within agreed terms, with a naturally calm and effective approach to problems solving. Duties will include: Building relationships with a network of suppliers Ensuring communication between all key stakeholders Validation of costs and claim coverage Final reconciliation of work carried out Ensuring service levels are adhered to Ensuring repair schedules are appropriate and efficient Offering support and guidance to everyone within the network Skillset: Strong negotiation skills with a natural talent for connecting with people Passionate about working as part of a collaborative team Ability to prioritise and manage own workload effectively Clear attention to detail and investigative qualities Strong communication skills within an office environment is essentialPrevious experience validating claims, strong insurance experience or experience with the drying industry is beneficial for the Claim Handler position and essential for the Senior Claim Handler position.37.5 hours per week, Monday to Friday, with a possible Saturday morning shift (which would be worked from home)Wage will be dependent on experience ( Claim Handler 23.900-26,000 / Senior Claim Handler 27,000-30,000 ). Bonus scheme available. Benefits include bereavement leave, casual dress, company events, company pension and a health and wellbeing programme. There are also opportunities to gain external industry qualifications.Job Types: Full-time, PermanentPay: 23,900.00-30,000.00 per yearBenefits: Bereavement leave Casual dress Company events Company pension Health & wellbeing programme Referral programmeSchedule: Monday to FridayApplication question(s): Are you able to commute easily to Aylesbury, Buckinghamshire? Do you have experience working with high volumes of data?Work Location: In personReference ID: SM20126