Job Title

Skin + Me is a mission driven start-up with seriously big skin goals.The following information provides an overview of the skills, qualities, and qualifications needed for this role.We're looking for an experienced Head of Production to join the Team at Skin + Me. In this role you will lead production across manufacturing and fulfilment in a fast-paced, digitised environment. This is a full time position based at our cutting-edge facility in Park Royal, London, working Monday to Friday, with flexibility required for operational issues and evolving business needs.What you'll do:Be accountable for end to end production from goods-in and stock control in the warehouse to batch manufacturing, order fulfilment and dispatch - ensuring the right people, skills, equipment, and processes are in place to ship every order on timeProvide strong leadership, coaching and management for the production organisation and teams involved, whilst remaining hands-on and actively involved in day-to-day operationsYou will become an owner of all processes and develop a full understanding of every detail of how our unique facility worksOwn capacity and resource planning across people, machines, and spaceCollaborate effectively with other teams in the Factory such as supply chain, maintenance, engineering, customer services, prescribing, tech to drive best performancePartner with the quality & compliance team to ensure a high level of quality for all customers whilst ensuring regulatory compliance (e.g. Pharmaceutical, Cosmetics, Health & Safety)Be relentless and drive operational excellence though continuous improvement to improve business performanceRepresent production in cross-functional projects e.g. supporting successful launches of new products - ensuring production readiness and stability from launch through scale-up phasesOwn, maintain and improve excel tools and data dashboards across production, ensuring we meet delivery requirementsUltimately become the expert on our unique factory management system, partnering with our in-house tech team to drive change and improvementsBe accountable for performance against & reporting of key metrics such as Fulfilment SLA % and Labour efficiency %Who you are:Exceptional leadership skills, with the ability to motivate and manage diverse teams.Proven operational management ability in manufacturing / fulfillment environmentsA strong owner and ambitious self-starter who thrives in a fast-paced environment and focuses on delivery to achieve resultsDetail-oriented and technically minded with commercial understanding. You will be inquisitive and confident in the details, whilst understanding the big picture and business financialsBeneficial to have experience in a regulated industry (food/pharmaceutical) due to the complexities of balancing compliance with the ability to flex and change to support the business rapidlyExcellent stakeholder management, communication and interpersonal skills to collaborate effectively across cross-functional teamsStrong Excel and analytical skills - with the ability to deeply analyse any problem or situationSQL skills would be advantageous, or the motivation to learn to be able to self serve and work independently to access the data you will needComfortable working with modern digital tools 'systems and have a strong understanding of how technology can drive efficiency, traceability, and performance on the factory floor.Why should you choose Skin + Me?A daily challenge in a thrilling, entrepreneurial start-up environment, no two days will ever be the same.Make a difference work within a revolutionary company that is focused on improving millions of lives.Significant equity potentially life-changing value if you commit to our long-term mission.Serious commitment to growth personal development is important to us and well make sure we support your growth, and give you broad experience across your role.Support network the Skin + Me investors and advisors that youll have the opportunity to work with have built some of the worlds best consumer companies.Benefits:25 Days Holiday (+ all the usual Bank Holidays) It's important to take a break and rechargeEquity We offer salary and a generous share award package that means every employee has a stake in the business. We really are all in this togetherFree Breakfast & Lunch It's important you are well fueled for the day so we've got your breakfast and lunch covered. Plus drinks and snacks are available too!Health and wellbeing focus We offer a healthcare cash plan, cycle to work schemes plus free healthy breakfast and lunch in the office. We'll be sure to always prioritise your physical and mental health500 annual development budget for any learning, training and development opportunities. Courses, books, software if it helps you in your role, we'll help you get itFor working parents, we're proud to offer assistance, helping you save on nursery fees. The workplace nursery benefit allows you to save tax and National Insurance on the full cost of your nursery fees each monthCulture club Our culture club team meets every week to make sure we celebrate our big wins and milestones too, with parties, surprises and moreYou'll get highly discounted Skin + Me products for you, and 10 friends + family tooGenerous employee referral scheme, if you know more fabulous people refer them to work with us too and you'll get a bonus when they pass probationMore about Skin + Me:Theres a huge problem in the world of skincare: people struggle with more than just how their skin looks. They also worry about how it makes them feel and how to manage it long-term. Were on a mission to change that.The truth is that achieving your best skin isnt complicated. The secret? Using a stripped back routine with the best combination of active ingredients for your skin goals. The right products and knowledge make it possible to tackle everything from fine lines and wrinkles to adult acne, rosacea and pigmentation. Were united in the belief that everyone should have access to expert advice, treatment plans and ingredients that work minus the big price tag and the long dermatologist waitlist.Skin + Me is a mission-driven start-up, building a pioneering online dermatology service powered by experts. We take customers through a simple online medical consultation and our prescribers formulate custom treatments that cant be bought on the high street. Each one is personalised to the individuals skin goals. It arrives in their letterbox each month and evolves alongside their skin because everyones skin is different and no two journeys are the same.Skin + Me recently secured 10 million in a series B funding round, reflecting the growing interest in expert-approved skincare. Weve raised funding from some of the best-known direct-to-consumer entrepreneurs and VCs, including Octopus Ventures. Our highly experienced founding team comes from the likes of Facebook, Charlotte Tilbury, Tails.com and Graze.com.Our journey has just begun and wed love for you to join us as we change the face of skincare! Think youre up for the challenge?#J-18808-Ljbffr