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Join to apply for the NZ Team Leader - Standard role at Mountain Warehouse1 day ago Be among the first 25 applicantsJoin to apply for the NZ Team Leader - Standard role at Mountain WarehouseDescriptionAre you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!Application Deadline: 31 July 2025Department: New Zealand RetailLocation: Christchurch Homebase (NHS)Compensation: $23.60 - $25.10 / hourDescriptionAre you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customerKey ResponsibilitiesLeadership & Team Development:Foster a collaborative and supportive team environment, uniting colleagues around shared goals.Drive continuous growth by coaching, training, and mentoring your team.Keep your team informed and engaged through clear, open communication.Empower your team with up-to-date product knowledge to meet customer needs confidently.Operational Excellence:Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.Sales & Performance:Motivate your team to meet and exceed sales targets and KPIs.Identify growth opportunities for team members and suggest strategies for their development.Customer Experience:Set the standard for exceptional customer service and ensure it’s delivered consistently.Resolve customer concerns promptly and professionally, creating memorable shopping experiences.Represent the Mountain Warehouse brand with enthusiasm and professionalism.Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.We Would Love To Meet Someone Who IsPassionate about delivering outstanding customer service.A confident and reliable motivator, with a talent for inspiring others.Experienced in all areas of retail, from stock control to visual merchandising.A strong communicator who can engage at all levels and provide constructive feedback.Proactive and results-driven, with a track record of setting and achieving goals.Approachable, trustworthy, and a natural team player.Skilled at problem-solving within company guidelines and policies.What's in it for you?Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowanceYou are entitled to up to 20 days of annual leave per year based on a 5-day work week.Generous Colleague Referral IncentiveA stable, successful and supported environmentLength of service awardsYou're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!INDNZSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesRetailReferrals increase your chances of interviewing at Mountain Warehouse by 2xSign in to set job alerts for “Team Lead” roles.Nottingham, England, United Kingdom 2 weeks agoDerby, England, United Kingdom 1 month agoDerby, England, United Kingdom 4 days agoDerby, England, United Kingdom 5 days agoDerby, England, United Kingdom 3 days agoNottingham, England, United Kingdom 2 weeks agoSwadlincote, England, United Kingdom 2 weeks agoBurton Upon Trent, England, United Kingdom 22 hours agoNottingham, England, United Kingdom 2 weeks agoAshbourne, England, United Kingdom 5 days agoChesterfield, England, United Kingdom 1 month agoMansfield, England, United Kingdom 2 days agoDerby, England, United Kingdom 3 days agoNottingham, England, United Kingdom 4 weeks agoNottingham, England, United Kingdom 4 weeks agoNottingham, England, United Kingdom 1 week agoFetal Monitoring and Wellbeing (CTG) LeadBurton Upon Trent, England, United Kingdom 5 days agoCannock Wood, England, United Kingdom 1 week agoNottingham, England, United Kingdom 1 week agoStafford, England, United Kingdom 1 month agoMansfield, England, United Kingdom 1 week agoMansfield, England, United Kingdom 2 weeks agoNottingham, England, United Kingdom 1 week agoStoke-On-Trent, England, United Kingdom 5 days agoDerby, England, United Kingdom 1 month agoStoke-On-Trent, England, United Kingdom 2 weeks agoNottingham, England, United Kingdom 3 days agoIlkeston, England, United Kingdom 3 days agoWe’re unlocking community knowledge in a new way. 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