JD Logistics (JDL), part of JD.com, is one of the worlds leading logistics and supply chain service providers. Known for innovation and end-to-end fulfilment, we operate cutting-edge facilities designed to handle everything from small parcels to large and bulky goods. We are currently seeking a seasoned Distribution Center Manager to lead operations for bulky items such as TVs, refrigerators, washing machines, and furniture at our Rotterdam site. Position Summary As the Distribution Center Manager Bulky Items , you will take full ownership of daily warehouse operations focused on receiving, storing, and dispatching large-scale products. You will manage inbound and outbound logistics, warehouse layout planning, and last-mile coordination while ensuring a safe, efficient, and customer-focused operation. This role requires both strategic oversight and operational hands-on leadership to deliver high performance in a high-volume environment. Key Responsibilities Operational Leadership: Manage all aspects of the DCs bulky item operationsreceiving, storing, picking, loading, and dispatch Team Management: Lead and develop a team of supervisors, warehouse staff, and forklift operators; oversee scheduling and performance Safety & Compliance: Ensure proper handling of heavy and fragile items and maintain compliance with health 'safety standards Inventory Control: Oversee inventory accuracy and loss prevention for high-value, large-format goods Space Planning: Optimize layout and racking systems for safe and efficient storage of oversized items Delivery Coordination: Work closely with the Last Mile Delivery & Installation teams to ensure seamless customer handovers Process Optimization: Identify bottlenecks and implement lean warehousing and continuous improvement practices Performance Monitoring: Track KPIs including dock-to-stock time, order accuracy, OTIF delivery, and warehouse productivity Customer Focus: Ensure that service levels meet or exceed customer expectations for quality and timeliness Key Qualifications 5 years in warehouse, distribution, or fulfilment center managementexperience with bulky or white-glove goods is required Strong leadership and people management skills Knowledge of warehouse automation, forklifts, lifting equipment, and safety regulations Experience with WMS (Warehouse Management Systems); SAP or Manhattan is a plus Comfortable working in a dynamic, high-volume e-commerce or 3PL environment Fluent in English; Dutch proficiency is a strong plus Analytical and results-driven with strong problem-solving abilities Bachelors degree in Logistics, Supply Chain, or related field preferred
Job Title
Distribution Center Manager