Job Title

Leading Charity are seeking a Shop Manager who is the driving force behind the success of the store in Perton.Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.Do you have a passion for retail and a heart for making a difference? We're looking for a motivated and commercially minded individual to lead the team.Your Role:As Shop Manager, you will the drive sales and customer experience . You'll lead a team of dedicated volunteers and staff to maximise sales, create a welcoming environment for customers and donors, and help raise vital funds to support this national charity.Key Responsibilities:Manage day-to-day shop operationsLead, motivate, and train a team of volunteersDrive donations and deliver excellent customer serviceMaintain high visual merchandising and housekeeping standardsMonitor financial performance and meet sales targetsBe accountable for sales and profit performance, as well as ensure that the team are aware of and engaged in the shop's financial performance.Foster a creative shop environment where team members seek to maximise income in new and innovative waysManage the team to maximise income from Gift Aid on donated productsMaintain an empowered, motivated, and engaged shop team and by ensuring that they understand the value of their contribution to the charity.What We're Looking For:Retail management experience ideally in a charity or fashion environmentExcellent communication and organisational skillsA passion for our cause and the communityAbility to work flexibly, including some weekendsBenefits :A rewarding role with real impactTraining and support from an experienced teamOpportunities to develop retail and management skillsStaff discount and holiday allowanceApply now and be part of something truly meaningful.25 days holiday + bank holiday allowanceA generous pensionGreat discounts and rewards through Blue Light CardLife assuranceTPBN1_UKTJ