Job Title

Senior Product Manager, Amazon Customer InsightsJob ID: 2895082 | Amazon Japan K.K. - A25About the Role:Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunityWe're seeking an exceptional Senior Product Manager to drive the Customer Experience (CX) of Amazon Customer Insights (ACI), our strategic market research platform that delivers actionable customer intelligence to our vendor partners.As the owner of shopper CX you will drive a more engaging Amazon experience for customers and more customer decision making in our vendors,accelerating the Retail flywheel.Why Amazon? Opportunity to shape the future of how customers interact with our product and Amazon Work with world-class talent across product, engineering, research and business teams Highly visible role with significant executive exposure and growth potential Competitive compensation including base salary, bonus and equityThis role is onsite and based in Tokyo, Meguro officeKey job responsibilitiesKey Responsibilities:Product Strategy & Vision Own and evolve the long-term CX vision, strategy and roadmap for our B2B market research products Work backwards from the customer to define compelling vision and roadmap for CX Identify and deliver on opportunities to expand ACI's capabilities through new features and product extensions Make data-driven decisions to optimize product-market fit and business outcomesProduct Development & Execution Lead end-to-end product development from conception through launch, working closely with engineering, design, legal and business stakeholders Drive consensus across multiple stakeholder groups and influence roadmap priorities Make strategic trade-offs between time, resources and features to deliver maximum customer valueCustomer & Business Impact Be the voice of the customer - deeply understand vendor needs through direct engagement and research Define and track key performance metrics to measure product health and business impact Build strong partnerships with sales, marketing customer service, and other customer facing teams to drive collaboration and innovationLeadership & Communication Communicate product strategy and roadmap to executive stakeholders through compelling narratives Mentor other PMs and contribute to building a strong product culture Present externally to build awareness and excitement for ACI's capabilitiesAbout the teamJapan Consumer InnovationEmployee Interview for Japan Consumer Innovation- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree or equivalent- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Excellent written and verbal communication skills in English (Business) and Japanese (Business)- Excellent written and verbal communication skills in English (Business) and Japanese (Business)PREFERRED QUALIFICATIONS- Experience in influencing senior leadership through data driven insights- Experience working across functional teams and senior stakeholders- Track record of successfully driving adoption of B2B product- Experience with market research, analytics, or consulting product- Knowledge of retail/ecommerce industry dynamics- Experience managing complex stakeholder relationships- Track record of mentoring and developing othersOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner.Posted: May 29, 2025 (Updated 12 minutes ago)Posted: May 1, 2025 (Updated 26 minutes ago)Posted: June 13, 2025 (Updated 39 minutes ago)Posted: April 3, 2025 (Updated about 1 hour ago)Posted: June 17, 2025 (Updated about 1 hour ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr